ISHA RANI
Grimsby,ON
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
2
2
years of professional experience
Work History
Shift Manager
KFC Taco Bell
09.2022 - 09.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Crew Member
KFC Taco Bell
08.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
TWO YEARS DILPOMA - Culinary Management
Niagara College
Welland, ON05.2021
Skills
- Microsoft Office
- Opening and Closing Procedures
- Verbal and Written Communication
- Microsoft SharePoint
- Accurate Money Handling
- Station Preparation
- Meeting Production Goals
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Shift Manager
KFC Taco Bell
09.2022 - 09.2023
Crew Member
KFC Taco Bell
08.2021 - 08.2022
TWO YEARS DILPOMA - Culinary Management
Niagara College
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