Isha Narang
North Vancouver
Summary
Results-driven sales professional with extensive experience in customer-facing roles, leveraging a strong foundation in business principles from a Business Diploma. Proven ability to excel in sales, utilizing exceptional upselling skills to drive revenue growth and meet performance targets. Demonstrates outstanding communication and interpersonal skills, fostering positive customer relationships and ensuring exceptional service experiences. Experienced as a server, adept at managing fast-paced environments, addressing customer needs, and identifying opportunities to enhance satisfaction and increase sales. A proactive problem solver with a strong work ethic and commitment to delivering results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
White Spot
05.2023 - Current
- Managed cash transactions, processed payments accurately, and made change efficiently
- Demonstrated strong multitasking abilities by balancing multiple orders and prioritizing tasks in a fast-paced environment
- Collaborated with kitchen staff to ensure timely and accurate preparation of orders
- Upheld cleanliness and hygiene standards in the dining and service areas
- Participated in team meetings to discuss improvements in service and efficiency
Server
Andreas Restaurant
08.2022 - 05.2023
- As a part of my responsibilities, I took the initiative to introduce new strategies for the menu presentation, which resulted in a significant increase in the purchases of wine and dessert by our valued customers
- In addition to that, I also assisted in bussing tables, seating customers, presenting menus, and taking drink orders, ensuring that the restaurant's operations ran smoothly and efficiently
Hostess/Server
Palki Restaurant
08.2022 - 11.2022
- Implemented new menu introduction strategies, increasing customer purchases of wine and dessert by10%
- Bussed tables, presented menus, seated customers, and assisted waiters with drink orders
- Cleaned tables and floors of dining area, ensuring that customers enjoyed a pleasant, hygienic dining experience
- Trained3 new hosts in providing excellent customer service and conflict resolution techniques
Supervisor
Miniso
05.2022 - 08.2022
- Ensure compliance of all cash handling standards; ensure timely processing of the bank deposits
- Provide customer-focused service; welcome customers and resolve both employee and customer queries and complaints; ensure all team members are upholding the customer service standard
- Carry keys and alarm codes; perform standardized opening and closing procedures
- Train, develop, and coach team members; ensure accountability and compliance of all members
Legal intern
Sandeep Mahapatra
07.2021 - 01.2022
- Delivered as a legal intern providing various laws including corporate and domestic laws
- I provided relevant case laws and did a deep study of the past cases with relevance to laws prevailing in recent times
Education
Business management and Legal Studies
Capilano University
01.2024
commerce with Physical Education
Father Agnel School
01.2021
Skills
- Ability to carry projects, work, assignments with utmost professionalism
- Carrying out projects solely and with groups as well
- Ability to deal with disruptive and underperforming coworkers
- Proficient with Microsoft Word, Excel and PowerPoint
- Carried out activities and events for the underprivileged
- Created a systematic arrangement for organizing and maintaining data
Languages
English, Hindi, Punjabi, French (basic).
Awards
Regional A2 level certificate in French., Received many awards for debates in inter and intra school competitions., Best speaker awards for English society competitions.
Publications
- Published research articles online
- Article on ‘Justice and Morality: custodial deaths and Cr.P.C’ which can be accessed at: http://www.legalserviceindia.com/legal/article-5160-justice-and-morality-custodial-deaths-and-cr-p-c.html
Certification
VSA course in process
Timeline
Server
White Spot
05.2023 - Current
Server
Andreas Restaurant
08.2022 - 05.2023
Hostess/Server
Palki Restaurant
08.2022 - 11.2022
Supervisor
Miniso
05.2022 - 08.2022
Legal intern
Sandeep Mahapatra
07.2021 - 01.2022
commerce with Physical Education
Father Agnel School
Business management and Legal Studies
Capilano University
Similar Profiles
Katelyn MilanKatelyn Milan
Hostess/Waiter at White SpotHostess/Waiter at White Spot
Alexandra VandenbergAlexandra Vandenberg
Junior Manager at White SpotJunior Manager at White Spot
Olena MyrhorodskaOlena Myrhorodska
Line Cook at White SpotLine Cook at White Spot