Isha Isha
Brampton,ON
Summary
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Personable and highly organized, with natural ability to manage administrative tasks efficiently and with great attention to detail. Possesses strong skills in office software and document management, coupled with solid understanding of scheduling and customer service. Capable of ensuring smooth office operations and contributing positively to team dynamics.
Overview
10
10
years of professional experience
Work History
Office Administrator/treatment Coordinator
Dental Office
Brampton, ON, Canada
08.2021 - Current
- Specialized in AR, staff scheduling, and training new employees.
- Managed operational frameworks to ensure seamless administrative efficiency.
- Contributed to employing and educating new team members focused on patient care responsibilities and financial system management.
- Ensured every arriving patient received service immediately.
- Drive workforce engagement for enhanced service delivery.
- Supervised workflows related to claim processing across multiple insurance providers.
- Coordinated staff schedules, optimizing workflow and operations.
- Gained over 7 years of experience as an administrative assistant within a health care environment.
- Exhibited expert use of computer applications including Payroll and Microsoft Office Suite programs.
- Proficient in calendar management, scheduling, minute taking and document management
- Ensured accurate financial tracking by reconciling credit card statements and managing departmental purchases.
- Excelled in both independent and collaborative work environments.
- Delivered high-quality results consistently while operating with minimal oversight.
- Structured secure filing systems for high-sensitivity data.
Dental office admin/ Treatment Coordinator
Dental Office
Brampton, ON, Canada
07.2015 - 06.2021
- Delivered various administrative and clerical support such as mailing, scanning, faxing, and copying to management.
- Expertise in utilizing Tracker and Abeldent software.
- Handled patients' telephonic requests and scheduled appointments.
- Managed appointment schedules and ensured proper documentation of medical files.
- Processed stubs, insurance details, and claim documentation efficiently.
Education
Diploma - Healthcare Administration
Sheridan College
Brampton, ON04.2017
Skills
- Office Management
- Microsoft Office
- LEADERSHIP SKILLS
- BILLING
- EXCEL
- Outlook
- Data Entry
- Administrative Experience
- Scheduling
- Medical Terminology
- E-Billing
- Document Processing
- Time Management
- Keyboarding
- Multitasking
- Clear Communication Skills
- HIPAA compliance
- Dental software proficiency
- Claims processing
- Reception duties
Languages
English
Full Professional
Additional Information - Skills And Qualifications
- Self-motivated and hardworking employee with an excellent track record of meeting and exceeding productivity
- Trained in Medical Terminology, E-Billing, and Scheduling
- Possesses advanced document processing and time management skills
- Accurate keyboarding speed of 40 net words a minute
- Proficient in Microsoft Office Suite ( Word, PowerPoint, Excel, Internet Explorer, Outlook)
- Capable of prioritizing workload and multitasking while being conscientious of deadlines
- Quick learner with ability to adapt to different situations
- Positive attitude and strong desire to learn
- Clear communication skills and friendly demeanor
Excellent time management and leadership skills
Timeline
Office Administrator/treatment Coordinator
Dental Office
08.2021 - Current
Dental office admin/ Treatment Coordinator
Dental Office
07.2015 - 06.2021
Diploma - Healthcare Administration
Sheridan College