Isha Isha
Brampton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Senior Immigration Consultant
Alliance Immigration
01.2023 - Current
- Keeping up-to-date with alterations to immigration laws.
- Meeting with prospective and extant clients to gauge which services they require.
- Providing clients with all pertinent documentation.
- Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
Manager of Operations
SantaVille
09.2021 - Current
- Managed day-to-day logistics operations, monitoring incoming deliveries and Supervising activities of workers engaged in receiving, storing and shipping products or materials.
- Trained new employees on proper protocols and customer service standards.
- Account reconciliation to assert the accuracy of transactions and Keep a thorough record of business transactions and enter data from daily work logs into the company's general ledger system
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate of Science - Social Service Worker- Gerontology
St. Clair College
Mississauga, ON12.2022
Skills
- Creative Problem Solving
- Caseload Management
- Understanding Customer Needs
- Social Perceptiveness
- Multitasking and Prioritization
- Multicultural Sensitivity
- Client Advocacy
- Motivational Interviewing
- Elderly care assistance
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Professional Working
Timeline
Senior Immigration Consultant
Alliance Immigration
01.2023 - Current
Manager of Operations
SantaVille
09.2021 - Current
Associate of Science - Social Service Worker- Gerontology
St. Clair College
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