Isha Bougal
Brantford,ON
Summary
To obtain a challenging position in a dynamic organization where I can utilize my skills and experience to contribute to the growth and success of the company while continuously developing my professional skills.
Overview
4
4
years of professional experience
Work History
Temporary Line Lead
DHL
Brantford, Canada
08.2022 - Current
- Supervised and guided a team of workers in a fast-paced warehouse environment
- Played a pivotal role in meeting performance targets and fostering a culture of teamwork and excellence within the team
- Led the team by prioritizing safety and quality as non-negotiable values, resulting in a work environment that contributed significantly to achieving and surpassing operational goals
- Effectively resolved challenges and issues within the team through active engagement and communication
- Led the team in achieving performance targets and contributed to a culture of collaboration and commitment to excellence
- Managed tasks related to the effective and efficient operation of the warehouse, ensuring smooth daily operations.
Business Developer
Justdial Limited
, India
03.2020 - 08.2020
- Identified potential customers and efficiently managed call times
- Delivered customer service through effective communication, creating seamless interactions
- Processed orders by recorded purchases, customer details, and essential information
- Identified products that best matched customer needs
- Addressed customer issues and inquiries effectively, elevating overall satisfaction levels
- Gathered information on sales leads for further marketing research
- Maintained a clean and secure workplace
- Ensured the protection of customer data and compliance with quality control standards.
Education
Ontario Graduate Certificate - Global hospitality Management
Conestoga College
01.2023
Ontario Graduate Certificate - Global Business Management
Conestoga College
01.2022
Master’s - commerce
Jammu University
01.2019
B. Com Hons. -
Jammu University
01.2017
Skills
- Proficient in inventory management with a focus on accurate tracking and regular audits
- Knowledgeable in safety protocols, actively promoting a secure work environment through strict adherence to regulations
- Effective communicator, promptly reporting issues and discrepancies to ensure smooth warehouse operations
- Quickly adjust to changing priorities and company’s requirements
- Efficiently balanced multiple tasks to meet company needs
Leadership Experience
In my role as a Temporary Line Lead at DHL, I play a crucial part in nurturing a cohesive and productive team of temporary workers. Through active engagement and effective communication, I've been instrumental in not only supervising but also resolving any challenges or issues within the team. My leadership has not only led to the achievement of performance targets but has also been pivotal in cultivating a culture of teamwork, collaboration, and a commitment to excellence among our temporary workers.
References
Amber Chisholm, Quality Assurance, DHL, Brantford, Ontario, Canada, amber.chisholm912@gmail.com
Timeline
Temporary Line Lead
DHL
08.2022 - Current
Business Developer
Justdial Limited
03.2020 - 08.2020
Ontario Graduate Certificate - Global hospitality Management
Conestoga College
Ontario Graduate Certificate - Global Business Management
Conestoga College
Master’s - commerce
Jammu University
B. Com Hons. -
Jammu University
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