Isha Basnet
Toronto,ON
Summary
Experienced with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
2
2
years of professional experience
Work History
Server
Madison Greenhouse
New market, Canada
08.2023 - 11.2023
- Greeted customer with Friendly and welcoming manner
- Served food and beverage to customers in a timely manner
- Made recommendations to customers to upsell items
- Ensure all guest remain satisfied
- Handled customer's complaints and issues professionally.
Barista
Café O2
Kathmandu
11.2022 - 04.2023
- Prepared espresso shots, pour overs, French-press and drip coffee
- Designed specialty coffee drinks with manager and trained employees in preparation
- Served food and beverage to customers in a timely manner
- Made recommendations to customers to upsell items.
Hostess
New Event Point
Kathmandu
03.2022 - 10.2022
- Welcomed guests in a warm and friendly manner
- Seated guests and manage the seating chart
- Monitored restaurant activity to determine seating and dining flow
- Performed opening and closing duties, as needed.
Barista Internship
Galaxy Training Institute,
Kathmandu, Nepal
11.2022 - 04.2023
- Created complex, hand-crafted beverages based upon customer preferences.
- Operated cash registers to process customer payments.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Prepared latte and cappuccino with various art and design.
Education
DIPLOMA - Hotel and resort service management
FANSHAWE TORONTO CAMPUS
04.2025
Skills
- Table Setting
- Menu Presentation
- Dining Customer Service
- Positive and Professional
- Guest Engagement
- Safe Food Handling
- Order Accuracy
- POS Operation
- Cash Handling
Languages
English
Native/ Bilingual
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual
French
Limited
Timeline
Server
Madison Greenhouse
08.2023 - 11.2023
Barista Internship
Galaxy Training Institute,
11.2022 - 04.2023
Barista
Café O2
11.2022 - 04.2023
Hostess
New Event Point
03.2022 - 10.2022
DIPLOMA - Hotel and resort service management
FANSHAWE TORONTO CAMPUS
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