Iselda Mejia
Palmdale
Summary
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Retail professional with deep understanding of customer service and cash handling. Consistently delivers accurate and efficient transaction processing, contributing to smooth store operations. Known for strong teamwork and adaptability, ensuring reliability in dynamic retail settings.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Mobile Sales Representative
T Mobile Retailer
02.2024 - Current
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Maximized revenue through upselling techniques and persuasive communication skills during sales presentations.
- Cultivated a welcoming store environment that encouraged customers to explore products at their leisure while remaining available for assistance when needed.
- Collaborated with team members to optimize sales strategies, sharing best practices and learning from each other''s experiences.
- Exceeded sales targets consistently by effectively identifying customer needs and matching them with appropriate products.
Coach and Mentor
Elevo
08.2023 - 02.2024
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Assisted in the organization of extracurricular activities, resulting in an increased variety of options for students to participate in.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
Front Desk Receptionist
The Camp Transformation Center
12.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Streamlined check-in processes, reducing wait times for guests.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Mobile Sales Associate
BoostMobile
09.2021 - 07.2022
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Maintained store appearance by organizing displays and promotional materials according to corporate guidelines for visual merchandising excellence.
- Persistently followed up on leads generated from marketing campaigns, converting potential customers into actual sales transactions.
- Troubleshot technical issues with mobile devices, helping customers resolve problems quickly without needing additional support services.
- Delivered exceptional customer service, going above and beyond to assist clients in finding the perfect mobile solution for their needs.
- Increased store revenue by consistently meeting and exceeding sales targets through upselling and cross-selling techniques.
Education
Business Administration
Antelope Valley College
Lancaster, CA12-2026
Skills
- Customer service
- Time management
- Reliable and responsible
- Strong communication and interpersonal skills
- Multitasking
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Attention to detail
- Organizational skills
- Computer skills
- Reporting sales trends
- Sales techniques
Languages
Spanish
Native or Bilingual
Timeline
Mobile Sales Representative
T Mobile Retailer
02.2024 - Current
Coach and Mentor
Elevo
08.2023 - 02.2024
Front Desk Receptionist
The Camp Transformation Center
12.2022 - 08.2023
Mobile Sales Associate
BoostMobile
09.2021 - 07.2022
Business Administration
Antelope Valley College
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