Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Hobbies
Timeline
Generic

Isela Solorzano

Modesto

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Caviation & Body-sculpting Specialist

Alchemy Body Sculpting
06.2021 - Current
  • Treat patients with cavitation, lymphatic massage, and red light therapy to target unwanted fat and enhance their skin.
  • Established trusting relationships with clients, fostering open communication and long-term commitment to wellness goals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Researched new techniques to stay up to date with trends and developments in body-sculpting therapy industry.


Branch Service & Sales Officer

Union Bank
09.2021 - 03.2023
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Researched target market and identified customers' unique needs to suggest suitable products.
  • Developed strategic sales plans for achieving revenue growth and exceeding targets.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Ensured compliance with regulatory requirements related to cash handling and reporting, avoiding potential penalties or sanctions.
  • Reduced operational risks by conducting thorough audits of cash transactions and implementing effective controls.
  • Supported clients throughout the entire loan process, providing exceptional service from initial inquiry to post-closing followup.
  • Worked with underwriters to fix application problems and resolve issues.
  • Conducted regular audits of the vault''s inventory, ensuring accuracy and accountability at all times.

Branch Service Specialist

Union Bank
11.2019 - 08.2021
  • Ensured high level of customer satisfaction through excellent sales service
  • Teller transactions include, but are not limited to: cashing checks, processing deposits and withdrawals, making member payments, processing certificate of deposit transactions, and member account maintenance
  • Remained knowledgeable on products offered and discussed available options
  • Builds trusting relationships with members by being the financial expert and show a sincere interest in the member and their financial needs
  • Actively engages with the branch team to ensure members are served efficiently.

Receptionist / Assistant

La Belle Vous Salon and Wellness Spa
09.2018 - 01.2020
  • Assisted hair stylist by preparing materials and maintaining a safe and clean work environment
  • Customer focus, attention to detail, professionalism, and marketing
  • Operate cash register, handling more than two thousand a day, count money in cash drawers to ensure the amount is correct, and deposit.
  • Enhanced clients'' understanding of nutrition and exercise by conducting informative workshops and seminars.
  • Conducted initial interviews with clients to find measured baseline for BMI.
  • Evaluated client progress regularly, adjusting plans as necessary to optimize results and maintain engagement.
  • Promoted healthy lifestyle changes by designing tailored meal and vitamin programs for clients based on individual needs and abilities.
  • Built strong relationships with members to promote health, wellness and available services.

Education

B.A. in Psychology -

San Jose State University
San Jose, CA
05.2026

Skills

  • Proficient in Microsoft Word, PowerPoint, Excel, and Google Docs
  • Native Spanish speaking and writing skills
  • Expert Problem Solving
  • Operations Management
  • Management collaboration
  • Advanced Communication
  • Audit reporting
  • Improvement plan knowledge
  • Risk Management
  • Persuasive communication style

Additional Information

Social with ability to interact effectively with all personnel and clients. Learn and adapt quickly, results oriented, and extremely organized

Certification

  • Caviation & Body-sculpting, Academy Of Beauty - June, 2021

Hobbies

  • Passion for wellness and health
  • Gardening
  • Meal prepping
  • DIY projects and helping out my community with big projects

Timeline

Branch Service & Sales Officer

Union Bank
09.2021 - 03.2023

Caviation & Body-sculpting Specialist

Alchemy Body Sculpting
06.2021 - Current

Branch Service Specialist

Union Bank
11.2019 - 08.2021

Receptionist / Assistant

La Belle Vous Salon and Wellness Spa
09.2018 - 01.2020

B.A. in Psychology -

San Jose State University

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Isela Solorzano