Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaias Santoro

Ottawa,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am a hardworking and passionate job seeker with strong creativity, communication, and analytical skills eager to secure a position within your company. Ready to help the team achieve company goals.

Overview

14
14
years of professional experience

Work History

Volunteer

Killian Child Center
  • Assisted with special children's events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Volunteer - Various Sports

Hammock's Park
  • Planned and directed game strategies (Baseball, Basketball, football and Soccer)
  • Coached players on specific position requirements such as pitching and catching.
  • Modeled appropriate behavior on and off field.
  • Developed profound sense of team belonging throughout season.

Volunteer

CAMILLUS HOUSE
  • Provided Assistance for the homeless
  • Guided troubled individuals with tools and resources necessary for healing.

Real Estate Assistant

Realty Properties
04.2006 - 09.2020
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
  • Assisted clients in home staging and overall preparation for real estate sales.process

Supervisor

Herbalife
11.2012 - 01.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Customer Service Representative

P.R.C
03.2008 - 07.2008
  • Handled all military personal inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Sales Associate

Athlete's Foot
11.2007 - 02.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

American Academy of Pinecrest
Miami, FL
10.2008

Skills

  • Comfortable working in a busy multi-functional production-based office environment
  • Great ability to plan, and control multiple tasks to meet objectives within specified timeframes
  • Computer literate, able to use applications such as

Microsoft Word, Excel, and Outlook

  • Effective Customer Communication
  • Sports Fundamentals

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Herbalife
11.2012 - 01.2016

Customer Service Representative

P.R.C
03.2008 - 07.2008

Sales Associate

Athlete's Foot
11.2007 - 02.2008

Real Estate Assistant

Realty Properties
04.2006 - 09.2020

Volunteer

Killian Child Center

Volunteer - Various Sports

Hammock's Park

Volunteer

CAMILLUS HOUSE

High School Diploma -

American Academy of Pinecrest

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Isaias Santoro