Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Isaias mairena

Irvine

Summary

Dynamic sales associate with a proven track record at Urban Outfitters, Inc., excelling in visual merchandising and customer engagement. Bilingual communicator adept at fostering relationships and enhancing customer satisfaction. Recognized for adaptability and proactive problem-solving, driving sales and improving service efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Urban Outfitters, Inc.
san jose
12.2024 - 01.2025
  • Delivered tailored product recommendations to enhance customer satisfaction and drive sales.
  • Maintained visual merchandising standards, resulting in improved product presentation and customer engagement.
  • Trained by district manager on effective visual management and mannequin styling techniques.
  • Ensured cleanliness of store environment, proactively addressing maintenance tasks without prompting.

Restaurant Waiter

Birreria El Primo
san jose
03.2022 - 03.2023
  • Ensured quick resolutions by handling customer and staff interactions professionally as a bilingual worker.
  • Anticipated guest needs to deliver excellent customer service during busy periods.
  • Supported wait staff during peak times by assisting with orders from large groups.
  • Coordinated with hosts, bussers, and kitchen staff to prepare and serve customers efficiently.

Farmers Agent

Farmers Insurance Martinez Agency
san jose
01.2021 - 03.2022
  • Cultivated customer relationships through calls, ensuring satisfaction with policy services.
  • Managed over 10,000 dollars in customer receipts for tax returns.
  • Facilitated team meetings to update on services and policy changes.
  • Established a ticket process for incoming calls, directing inquiries to appropriate staff.
  • Processed documents for clients at Martinez Consultant and coded expense receipts.

Education

University of California Irvine
Irvine, CA
03-2027

Evergreen Valley College
San Jose, CA
03-2027

San Jose State University
San Jose, CA
03-2027

High School Diploma -

Yerba Buena High
San Jose, CA
03-2023

Skills

  • Adaptability and learning agility
  • Bilingual communication
  • Visual merchandising
  • Interpersonal skills and needs assessment

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Vietnamese
Limited

Accomplishments

  • Entrepreneurial skills, owning multiple small businesses (ecommerce, graphic design, choreographer).
  • Leadership Excellence Award, taking on 5+ presidential roles in clubs and orgs.

Timeline

Sales Associate

Urban Outfitters, Inc.
12.2024 - 01.2025

Restaurant Waiter

Birreria El Primo
03.2022 - 03.2023

Farmers Agent

Farmers Insurance Martinez Agency
01.2021 - 03.2022

University of California Irvine

Evergreen Valley College

San Jose State University

High School Diploma -

Yerba Buena High

Similar Profiles

CREATE PROFILE
Isaias mairena