Isaias Avila
Corona
Overview
2
2
years of professional experience
Work History
Group Team Sales Member
LA Clippers
Los Angeles
09.2025 - Current
- Facilitated check-in for group experiences, including court time and photo opportunities.
- Collected and verified waivers for all on-court and interactive experiences.
- Escorted groups to designated areas, ensuring seamless transitions throughout events.
- Acted as liaison for group leaders, providing exceptional customer service.
- Managed gameday group experiences independently from inception to conclusion.
- Supported sales team during promotional campaigns and special events.
Game Day Operations Intern
Norco College Athletics
Norco
10.2025 - 12.2025
- Coordinated logistics and setup for men's and women's soccer home games.
- Tracked and managed game statistics to enhance media and fan engagement.
- Facilitated professional communication among staff, officials, and teams.
- Assisted with game day logistics for various athletic events.
- Supported setup and breakdown of equipment and facilities on game days.
Guest Service Representative
Crypto.com Arena
Los Angeles
09.2024 - 09.2025
- Delivered premium guest service during Lakers, Kings, and entertainment events.
- Coordinated guest check-in processes for seamless event entry.
- Assisted with ticket operations and access management to streamline entry.
- Resolved guest complaints professionally to maintain high satisfaction levels.
- Enhanced experiences for guests and premium members in Lexus and Yaamava Clubs.
- Managed suite-level coordination to ensure exceptional service delivery.
Marketing & Promotions Intern
Rancho Cucamonga Quakes
Rancho Cucamonga
04.2024 - 09.2024
- Executed in-game promotions and fan engagement activities to boost attendance and sponsor visibility.
- Collaborated with thesponsorship team on proof-of-performance reports to ensure partner satisfaction.
- Supported pre-game setup and post-game breakdown to maintain a professional game-day atmosphere.
- Represented Quakes at MLB community events, including Play Ball Weekend and youth clinics.
Education
Bachelor of Arts - Administration- Sports & Entertainment Marketing
California State University, San Bernardino
San Bernardino, CA12-2023
Master of Arts - Sport Management
California State University, Long Beach
Long Beach, CASkills
- Bilingual (English & Spanish)
- Event coordination
- Customer service
- Game day logistics
- Sales support
- Promotional strategies
- Team collaboration
- Ticket Sales
- CRM & Lead Management
- Sponsorship Activation
- Event Operations
- Customer Service
- Fan Engagement
- Team collaboration
Classroom Experience
- Collaborated in planning and executing Charity Comedy Show and Spring Golf Classic events.
- Helped generate over $23,000 in gross revenue, with more than $10,000 allocated to scholarship
funds. - Contributed to a sold-out comedy event and record golf turnout as part of Sponsorship and
Sales Group.
Timeline
Game Day Operations Intern
Norco College Athletics
10.2025 - 12.2025
Group Team Sales Member
LA Clippers
09.2025 - Current
Guest Service Representative
Crypto.com Arena
09.2024 - 09.2025
Marketing & Promotions Intern
Rancho Cucamonga Quakes
04.2024 - 09.2024
Bachelor of Arts - Administration- Sports & Entertainment Marketing
California State University, San Bernardino
Master of Arts - Sport Management
California State University, Long Beach