ISAIAH TANA
Toronto,Ontario
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Aamara, Fine Dine Indian restaurant
Toronto, Ontario
03.2024 - Current
- Provided drink suggestions to customers based on their preferences.
- Developed strategies to promote sales of higher priced items such as fine wines.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Evergreen Thai Bar & Restaurant
Toronto, Ontario
08.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Monitored sales performance of specific brands and varieties of wine.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Waiter/Server
New Sky Cantonese Restaurant
Toronto, ON
04.2023 - 08.2023
- Informed customers about specials, upselling additional food and drink items.
- Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection.
- Suggested additional items to customers based on their preferences and needs.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
Busser
Pho Hung Vietnamese Restaurant
Toronto, ON
12.2022 - 04.2023
- Delivered food orders to tables in a timely manner according to company standards.
- Conducted regular checks on customer satisfaction levels during meal service.
Education
Bachelor of Science - Business General
Niagara College Toronto
Toronto, ON08.2024
Skills
- Food Delivery
- Liquor, Wine, and Food Service
- Dining Customer Service
- Food Safety Understanding
- Communication Excellence
- Hospitality
- Wine Knowledge
- Wine Pairings
- Professionalism
- Food allergy awareness
Languages
English
Professional
Hindi
Professional
Accomplishments
- Generated a 25% increase in wine sales by making appropriate food-pairing suggestions to guests.
- Consistently maintained high customer satisfaction ratings.
Certification
- Smart Serve
- CPR Certification
References
References available upon request.
Timeline
Server
Aamara, Fine Dine Indian restaurant
03.2024 - Current
Server
Evergreen Thai Bar & Restaurant
08.2023 - Current
Waiter/Server
New Sky Cantonese Restaurant
04.2023 - 08.2023
Busser
Pho Hung Vietnamese Restaurant
12.2022 - 04.2023
Bachelor of Science - Business General
Niagara College Toronto
- Smart Serve
- CPR Certification
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