Isaiah Sanchez
Oakdale
Summary
Proven Sales Associate with a track record of enhancing customer retention rates at Dollar General through exceptional customer service and problem-solving skills. Skilled in POS system operation and cash handling, adept at fostering teamwork and collaboration. Demonstrated ability to improve store appearance and efficiency, contributing to a positive shopping environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar General
11.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Dollar General
06.2022 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma - General Education
Manteca High School
Manteca, CA06.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Cash handling
References
- Monica Souza (209) 844-9037, Restaurant Management
- Joshua Todd (209) 844-9556, Warehouse Laborer
Timeline
Sales Associate
Dollar General
11.2024 - Current
Sales Associate
Dollar General
06.2022 - 11.2024
High School Diploma - General Education
Manteca High School
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