Isaiah Ratanshi
Surrey,Canada
Summary
Adaptable and driven individual with experience in customer service, team collaboration, and community engagement. Skilled at managing tasks in fast-paced environments, providing excellent service, and building strong relationships. Strong problem-solving, organizational, and communication skills, with an ability to support operations and engage diverse groups. Quick to learn and adapt to new challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host & Busser
Cockney Kings Fish & Chips
09.2024 - Current
- Greet and seat guests in a welcoming, efficient manner, ensuring a positive first impression
- Manage waitlists and coordinate table assignments to support smooth front-of-house operations
- Clear and reset tables quickly to maintain a clean and inviting environment
- Communicate effectively with kitchen and serving staff to ensure guest satisfaction
- Multitask in a fast-paced environment while maintaining attention to detail and customer service
- Demonstrated reliability, teamwork, and strong interpersonal skills through daily interactions with staff and guests
Volunteer
New Westminster Wellness Center
12.2021 - Current
- Helped plan and carry out the grand opening celebrations of the Wellness center
- Created a script describing the services that are offered at the wellness center
- Connected with the youth and students
- Utilized problem-solving and organizational skills to manage multiple tasks simultaneously
Volunteer
Self-employed
12.2020 - Current
- Engaged with individuals residing in homeless shelters and temporary housing facilities, making meaningful connections
- Worked with and cooked for people who lived in temporary housing
- Grew ability to work independently while completing assigned tasks without direct supervision
Volunteer
Fraser Valley Jamatkhana, Ismaili Center
08.2020 - Current
- Interact with and help the seniors in the community that are needing extra support
- Help serve food during special occasions
- During the food auctions, handling food delivery and exchange of money for items sold
- Demonstrate respect, friendliness and willingness to help where needed
- Take direction from the leadership in the community
- Assist with special events or programs offered by the community
Student Volunteer
Earl Marriott Secondary & Grand View Heights Secondary
01.2020 - 06.2023
- Research how mental health impacts youth and the services that are needed
- Assisted in organizing and overseeing, and planning events, in and out of school
- Assisted in organizing, planning and leading sports events for youth
- Held fundraisers to bring in donations and awareness to various causes
- For example, raising money for cancer research
- Worked collaboratively with team members to develop strategies for successful completion of projects
Education
High School Diploma -
GrandView Hights Secondary
06-2023
Bachelor of Science - Biology
Kwantlen Polytechnic University
01-2027
Skills
- Problem-solving
- Adaptability and flexibility
- Communication
- Critical thinking
- Interpersonal skills
- Organization and time management
- Task prioritization
- Customer service
Certification
- Serving it right
Timeline
Host & Busser
Cockney Kings Fish & Chips
09.2024 - Current
Volunteer
New Westminster Wellness Center
12.2021 - Current
Volunteer
Self-employed
12.2020 - Current
Volunteer
Fraser Valley Jamatkhana, Ismaili Center
08.2020 - Current
Student Volunteer
Earl Marriott Secondary & Grand View Heights Secondary
01.2020 - 06.2023
High School Diploma -
GrandView Hights Secondary
Bachelor of Science - Biology
Kwantlen Polytechnic University
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