Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Navarro

Salinas

Summary

Customer Service Representative with an impressive 11+ years of experience in sales and customer service. Known for leveraging sales, negotiation, and CRM skills to drive business growth and customer satisfaction. Proven track record in implementing innovative digital marketing strategies to increase online visibility and sales. Demonstrates a strong ability in conflict management and account management, with a focus on maintaining long-term customer relationships.

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Developed strong technical skills in fast-paced IT support environment, focusing on hardware and software troubleshooting. Demonstrates adaptability and keen ability to learn new technologies and processes. Seeking to transition into new field, leveraging technical expertise and problem-solving abilities to make meaningful impact.

Overview

13
13
years of professional experience

Work History

Data Information Specialist

Soquel Union Elementary School District
Capitola, CA
08.2025 - Current
  • Implemented a structured ticketing system for incoming tech support requests, expediting response times and increasing productivity levels within the IT department.
  • Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.

Sales Manager

Prime Communications, Inc.
Morgan Hill, CA
09.2019 - 07.2025
  • Utilized industry knowledge and market insights to pinpoint emerging technologies and solutions that align with Prime Communications Inc.'s strategic objectives.

Internet Sales Manager

My Chevrolet
Salinas, CA
06.2018 - 08.2019
  • Implement digital marketing strategies to increase online visibility and drive traffic to the dealership's website, ultimately increasing online sales for My Chevrolet.

Floor Manager

Momentum Chevrolet
San Jose, CA
07.2016 - 05.2018
  • Implement innovative strategies to enhance the customer experience on the showroom floor, ensuring that every interaction leaves a lasting positive impression and drives customer loyalty for Momentum Chevrolet.

Salesman

Stevens Creek Hyundai
San Jose, CA
07.2013 - 05.2015
  • Cultivate relationships with local businesses and organizations to generate leads and referrals for potential customers.

Education

High School Diploma -

Costanoa High School
Santa Cruz, CA
05.2012

Skills

  • CRM
  • Customer Service
  • Sales
  • Sales Management
  • Salesforce
  • Account Management
  • Upselling
  • Negotiation
  • Motivational skills
  • Relationship building
  • Sales team training
  • Goals and performance

Timeline

Data Information Specialist

Soquel Union Elementary School District
08.2025 - Current

Sales Manager

Prime Communications, Inc.
09.2019 - 07.2025

Internet Sales Manager

My Chevrolet
06.2018 - 08.2019

Floor Manager

Momentum Chevrolet
07.2016 - 05.2018

Salesman

Stevens Creek Hyundai
07.2013 - 05.2015

High School Diploma -

Costanoa High School
Isaiah Navarro