Creative professional with experience in guest service, social media marketing, and music composition. Dedicated to delivering exceptional results and contributing innovative energy to success-focused teams. Ready to apply this blend of creativity, technical proficiency, and customer-centric passion to the Apple Retail team.
Overview
4
4
years of professional experience
Work History
Associate
The Cave
07.2024 - Current
Prioritize guest needs and inquiries, ensuring every interaction is met with a welcoming, solution-oriented energy
Operate the LightSpeed POS system, accurately processing cash and electronic transactions for guests and the company
Support inventory management by stocking, organizing, and merchandising products to maintain visual standards and drive sales
Manage the company’s Instagram presence, creating and publishing high-quality promotional photos and videos that boost viewership and engagement
Coach team members on effective Instagram promotion strategies to elevate social media performance
Appraise and process customer merchandise for resale—handling intake, inventory updates, and prompt payment to sellers
Respond to customer inquiries by phone, delivering timely, accurate assistance and fostering positive relationships
Musician
Sounds Good Music
04.2023 - Current
Produced and promoted high-quality music, with two original tracks surpassing millions of Spotify streams
Leveraged platform algorithms and media strategies to drive discovery and boost digital engagement
Experimented across diverse genres to expand audience reach and cultivate new listener segments
Built and refined a cohesive brand by collaborating with producers and investing in cutting-edge equipment
Engaged directly with fans, using data-driven insights to inform songwriting and deepen relationships
Team Member
Chick-fil-A
04.2021 - 01.2022
Deliver exceptional guest service: take accurate orders, ask clarifying questions, address inquiries, serve meals promptly, and resolve any service issues
Embrace the “2-Mile” mindset, proactively exceeding role expectations to ensure guests receive top-tier hospitality
Collaborate with teammates to meet shift goals, support peak-period demands, and maintain smooth operations
Operate POS system, process cash and electronic transactions with precision
Maintain inventory and resource levels, restocking supplies to support both team and guest needs
Education
Associate of Arts - Theatre
Folsom Lake College
Folsom, CA
12-2025
Skills
Customer service
Leadership
Customer engagement
Relationship building
Music Composition
Social media engagement
Social Media Promotion
Content Analysis
Acting
Accomplishments
Achieved 6.7 million+ streams on Spotify for “I’m in Love”
Surpassed 1.5 million streams on Spotify for “Last Dance”
Grew Spotify audience to 6 000+ followers and 56.1K monthly listeners
Built social media reach with 50K+ TikTok followers and nearly 30K Instagram followers
Earned TuneCore Artist Certifications (TCA) to validate industry expertise and distribution proficiency