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I have 16 years in Customer Service. In the 16 years 13 years is with Central Louisiana Electric Company. I know with my skills, experience, and leadership experience I have proven ability to lead teams and drive results, I have a natural ability to motivate others. I'm committed to creating a positive work environment and always looking for my team grow and succeed as a Supervisor for The City of St. Martinville I will add value to its growth. My positive attitude, work ethics, long term goals, align with the job requirements makes me committed an valuable asset to the City of St. Martinville. I have experience in multiple department's in Utility company. I'm always willing to learn and teach others what I know and learn. I was backup Lead at Cleco. I have Leadership, Senior Customer Service, Call Center, Credit/Collections, Revenue Protection, My Account, and SAP ( Germany System) I know with my skills, as a Supervisor for The City. I will add value to its growth. My positive attitude, work ethics, long term goals, align with the job requirements makes me committed an valuable asset my work experience and dedication as a Supervisor we can knock down mountains. I know with my previous experience and knowledge what is expected of me as a Supervisor , my willingness to learn grow, and conquers more than whats expected me. I like to think outside the box and go over and beyond. me as a Supervisor me and my team will have structure, communication, verbal and written job duties, and a workflow to get the work done and run smoothly. . I am very goal oriented and competitive Customer Service and Customer Experience with both Legacy and SAP System. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Knowledgeable and dedicated customer service professional with extensive experience in any industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dynamic and highly skilled Rail Operations Professional with over 20 years of experience in managing and supervising rail operations, seeking to leverage my expertise in the role of Rail Operations Supervisor. Proven track record of achieving significant program goals, maintaining exceptional performance records, and ensuring strict compliance with safety standards and regulations. Certified in Train Operation and Station Management, with robust skills in emergency response, equipment troubleshooting, and customer relations. Demonstrated expertise in handling real-time incidents, managing system delays, and conducting safety inspections. Adept at coordinating with the Rail Operations Control Center (ROCC) for seamless communication and incident management. Strong analytical and problem-solving abilities, proficient in rail operations management software, and committed to continuous professional development. Dedicated to providing superior customer service, mentoring employees, and implementing process improvements to enhance operational efficiency and safety.

Dynamic customer service professional with a proven track record at Noodles & Company, excelling in problem-solving and team motivation. Adept at cash management and enhancing team performance, I foster positive relationships and drive customer satisfaction through effective complaint resolution and strategic workforce development. Committed to workplace safety and operational excellence.
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Isaiah Martinez

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Utility Clerk

Car detailing

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Infectious Disease Control - Bloodborne Pathogens

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Infectious Disease Control - Bloodborne Pathogens

Utility Clerk

Car detailing

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