Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Lee

Markham,ON

Summary

Bilingual and customer-oriented professional with experience in retail, logistics, and client service roles across high volume environments. Fluent in English and French with a strong ability to communicate effectively, resolve issues, and support end-of-service processes. Proven record of accomplishment of keeping organized workflows, helping customers with care, and collaborating with teams to meet operational goals. I am currently pursuing a Bachelor of Psychology degree at York University.

Overview

3
3
years of professional experience

Work History

Warehouse/Sales Associate

Toys R Us
08.2023 - 09.2024
  • Maintained product organization and replenishment on the sales floor and in the warehouse.
  • Provided front-line customer service by directing and helping shoppers throughout the store.

Sales Associate (Footwear)

Sporting Life
09.2021 - 09.2022
  • Delivered high-quality customer service and product recommendations to enhance customer satisfaction.
  • Restocked merchandise and maintained organization of shoe department and stockroom.
  • Promoted loyalty programs and seasonal promotions
    to drive sales.
  • Maintained a well-managed sales floor to ensure a pleasant shopping experience.

Education

Bachelor of Arts - Psychology

York University
05-2028

Skills

  • Data analysis
  • Customer service
  • Research methodologies
  • Conflict resolution
  • Team collaboration
  • Case management

Microsoft Office Suite

Google Workspace

Customer Managment Systems

Fluent in French

G Driver’s License

Can Drive Manual

Timeline

Warehouse/Sales Associate

Toys R Us
08.2023 - 09.2024

Sales Associate (Footwear)

Sporting Life
09.2021 - 09.2022

Bachelor of Arts - Psychology

York University

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Isaiah Lee