Isaiah Gonzalez

• Stocked carts and handled inventory to support efficient housekeeping operations.
  Stripped rooms and took out trash to maintain cleanliness standards.
  Managed guest room maintenance and responded to calls promptly.
  Maintained organization within housekeeping department, ensuring smooth workflow.
  Executed multiple tasks simultaneously in a fast-paced environment.
  Prioritized responsibilities to enhance overall department efficiency.
  Assisted in upholding high cleanliness and service standards for guest satisfaction.
  Coordinated tasks effectively to meet operational and production demands.

Selling tickets as well as clothing and food. Greeting customers into the building, and explaining how the business works. Advertise merchandise in the gift shop. Log customer info and sales data. Handled and organized customers' legal documents and waivers. Working as a team to meet monthly sales goals. Things I accomplished at this job include:

• Consistently exceeded monthly sales targets by 36% through effective product knowledge and customer engagement.
• Utilized upselling techniques to maximize average transaction value by 57%.

• Taking orders, problem-solving, and attending to customer requests, while maintaining a tidy workplace, and collaborating with a team. The job gave me a lot of experience with customer service as well as food handling. I grew in the job very quickly, doing something new every day, and became a Crew Trainer after four months.