Isaiah Esparza
Long Beach
Summary
Dynamic leader with proven success at Smart And Final, enhancing team performance through innovative management strategies and effective decision-making. Skilled in staff development and attention to detail, I excel in resolving customer issues and optimizing workflows, ensuring a high-quality service environment. Committed to fostering a collaborative team culture.
Overview
4
4
years of professional experience
Work History
Person in Charge
Smart And Final
05.2023 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Set overall vision and provided team leadership.
Crew Member
McDonald's
06.2021 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma - Applied Technology Magnet
Lakewood High School
4400 Briercrest Ave Lakewood, CA 90713 United Stat06.2023
Skills
- Effective leadership
- Team management
- Staff development
- Innovation skills
- Attention to detail
- Decision-making
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Person in Charge
Smart And Final
05.2023 - Current
Crew Member
McDonald's
06.2021 - 04.2023
High School Diploma - Applied Technology Magnet
Lakewood High School
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