Isaiah Emmanuel
Victoria,BC
Summary
Experienced and dependable worker with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives. Physically capable of any job.
Overview
4
4
years of professional experience
Work History
Sales Associate
American Eagle Outfitters
Edmonton, Alberta
08.2021 - 08.2025
- Recommended, selected, and located merchandise based on customer desires.
- Worked on floor set.
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Pick and confirm orders for customers.
- Maintained a thorough knowledge of store merchandise, current sales, and promotions.
- Greeted customers to determine their wants or needs.
- Demonstrated knowledge of store products and services.
- Professionally handled customer complaints.
- Managed loyalty programs, signed new members, and explained benefits to enhance customer retention.
- Bagged or packaged purchases and wrapped gifts.
PM Sorter
Purolator
Edmonton, Alberta
05.2022 - 08.2024
- Organized warehouse space for efficient storage of products.
- Loading and unloading parcel delivery trucks, as well as freight semi-trailers.
- Verified the accuracy of incoming shipments against purchase orders.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods before disposal or return to the vendor.
- Staged and sorted multiple types of products for loading.
- Used pallet jacks to move items in the warehouse.
- Kept shelves, workstations, and pallet areas neat and tidy to maintain a safe work environment.
Education
Bachelor of Commerce -
Macewan University
Edmonton, Alberta07-2027
Highschool Diploma - Commerce
Jasper Place High School
Edmonton, Alberta01.2021
Skills
- Communication
- Time management
- Problem solving
- Creativity
- Customer service
- Leadership
- Attention to detail
- Adaptability
- Critical thinking
- Teamwork
- Conflict resolution
- emotional intelligence
Affiliations
- Hockey (13 years)
- Rock Climbing
- Gaming
- Working Out
References
Available upon request
Timeline
PM Sorter
Purolator
05.2022 - 08.2024
Sales Associate
American Eagle Outfitters
08.2021 - 08.2025
Bachelor of Commerce -
Macewan University
Highschool Diploma - Commerce
Jasper Place High School