Isaiah Dunne-Zeitlin

• Frequently meet and exceed targets set by Auto Group (Jim Pattison) and Manufacturer (Lexus Canada).
• Contributed toward receipt of three Lexus Pursuit of Excellence Awards.
• Contributed toward receipt of two Auto Group Awards for Overall Dealership Performance.
• Contributed toward highest gross profit in store history.
• Help sales team achieve among highest Sales CSI scores Nationally.
• Structured successful Internet Sales Department which more than doubled closing percentage of previous structure.
• Help Product Advisors set individual targets reviewed quarterly to maximize sales performance.

Sales:

• Directly supported General Sales Manager.
• Structured new and used vehicle deals with Product Advisors.
• Conducted trade appraisals.
• Conducted dealer trades.
• Bought and sold used vehicles at auction.
• Looked after New Vehicle Allocation.
• Attended and contributed to monthly sales meetings.
• Maintained industry leading CSI scores.
• Helped to consistently achieve sales targets.

Financial Services:

• Processed credit applications.
• Assisted with new and used vehicle deliveries in evenings and weekends when Financial Services Manager was off shift.
• Prepared all legal documentation related to vehicle sales.
• Offered and sold financial services products.
• Maintained satisfactory gross profit sales average.
• Impeccable paperwork accuracy and efficient funding.

• Processed credit applications.
• Processed high volume of new and used vehicle deliveries.
• Prepared all legal documentation related to vehicle sales.
• Offered and sold financial services products.
• Maintained satisfactory gross profit sales average.
• Received award for new vehicle warranty sales.
• Impeccable paperwork accuracy and efficient funding.

• Built and maintained relationships with new and existing customers.
• Attended trainings and workshops to learn about new products and technologies.
• Became an expert on Lexus vehicles.
• Built and managed successful lease portfolio and new vehicle business.
• Personally invested in used vehicle advertising, converted self-generated leads into sales.
• Managed Internet Sales Department independently.

• Managed high volume of web leads and phone calls from all across Canada.
• Became expert on Japanese Domestic Market vehicles.
• Assisted high volume of walk-in customers.
• Quickly and efficiently assessed customer needs and offered thorough and informative vehicles presentations.
• Closed high volume of sales.
• Sold vehicles to other provinces: relayed product information, conducted inspections, negotiated, processed payments, arranged shipping, all remotely.
• Completed all paperwork associated with vehicle sales.
• Offered and sold extended vehicle warranties.