Hi, I’m
Isaiah Davis
Fort Lauderdale,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
years of professional experience
1
Certification
Work History
United Parcel Service
CSR - Customer Service Representative
10.2018 - Current
Job overview
- Following up on requests, reviewing rates as needed, tracking and routing shipments and orders, preparing reports, customer set ups, updating customer files and profiles
- Work with customers, suppliers, and various shippers to route, pick-up and/or trace shipments, as necessary
- Resolving problems and maintaining an ongoing professional relationship with the customer and vendors & Obtain proof of delivery and charges from international agents
- Helps with other center functions as needed, such as faxing, copying, laminating, and binding.
Education
William T. McFatter Technical College
Certification in Cybersecurity / Computer Technology
08.2023
University Overview
- Hands on Labs & Assignments on "UCertify.com" That Prepped Me to Be a Cybersecurity Analyst. Assignments & Labs Encapsulates How to Manage Cloud Security, Risk Mitigation, Analyzing Indicators of Compromise & Vulnerability Scans
- A Step-By-Step Forum of How to Build an Incidence Response After Compromise
- Designed A Vulnerability Management Program
- Got 6 Different Certifications That Specializes in The Cybersecurity Sector [Mainly ICS]
- The In-Depth Teaching in This Program Propelled Me to Get Certified in CompTIA Security+
William T. McFatter Technical College
Certification in Network Support Services
10.2022
University Overview
- Hands on Labs & Assignments That Trains Up Their Students to Be AWS Cloud Practitioners, Network Administrators & Apart of Help Desk Support
- Simulation Labs That Required Managing VLAN's & Implementing Group Policies on Hypervisors
- Fixed The Motherboard of Computers That Requires Me to Know Wiring & T568B Implementation & Administering the Proper IPV4 In Order for The Internet of The Workstation to Operate Properly
- Simulation Labs That Required a Need to Manage Virtualized Infrastructure & ACL's
- Got A "TestOut PC Pro" Certification on CompTIA Owned Website "TestOut.Com" Which Is a Precursor to Pass the Primary CompTIA A+ 1100-1101 Certification, Also Includes 12 Chapters on How to Adopt an Administrator Mindset, Run an Enterprise Network ETC ETC
- Got A "TestOut Network Pro" Certification on CompTIA Owned Website "TestOut.Com" Which Is a Precursor to Pass the Primary CompTIA Network+ Certification
Fort Lauderdale Highschool
High School Diploma
06.2018
Skills
- GPO Management
- Cloud Management
- Network Administration
- Senior Leadership
- Cybersecurity [2 Years]
- Network Support Services {2 Years]
- Technical Support
- Problem-solving abilities
Certification
- TestOut PC Pro, 04/2022 - Present, A Variation of CompTIA's A+ 1001/1002 - 1101/1102 Taught & Distributed on CompTIA Owned Website TestOut.Com
- CompTIA Security+, 11/2023 - 11/2026
- 100W Cybersecurity Practices for Industrial Control Systems, 06/2023 - Present
- 210W-05 ICS Cybersecurity Risk, 06/2023 - Present
- 210W-06 ICS Cybersecurity Threats, 06/2023 - Present
- 210W-07 ICS Cybersecurity Vulnerabilities, 06/2023 - Present
- 210W-08 ICS Cybersecurity Consequences, 06/2023 - Present
- 210W-09 ICS Attack Methodologies in IT & ICS, 07/2023 - Present
- 210W-04 ICS Cybersecurity Within IT & ICS Domains, 07/2023 - Present
Personal Information
Title: Cybersecurity Analyst
Timeline
CSR - Customer Service Representative
United Parcel Service
10.2018 - Current
William T. McFatter Technical College
Certification in Cybersecurity / Computer Technology
William T. McFatter Technical College
Certification in Network Support Services
Fort Lauderdale Highschool
High School Diploma
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