Summary
Work History
Education
Skills
Timeline
Generic

Isaiah Cervantes

Pico Rivera,CA

Summary

Dedicated customer service representative with strong skills in active listening and critical thinking. Committed to delivering exceptional experiences through efficient transaction processing and prompt issue resolution.

Work History

Customer Service Representative

Costco
Monterey Park, CA
09.2025 - 03.2026
  • Assisted customers with inquiries, providing accurate product information and resolving concerns promptly.
  • Processed transactions efficiently using POS systems, ensuring smooth checkout experiences for members.
  • Collaborated with team members to maintain inventory accuracy and restock shelves as needed.
  • Handled customer returns and exchanges, adhering to company policies while maintaining satisfaction.

Education

High School Diploma -

Montebello High School
Montebello, CA
06.2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Organized
  • Adaptability
  • Good time management
  • Positive attitude

Timeline

Customer Service Representative

Costco
09.2025 - 03.2026

High School Diploma -

Montebello High School
Isaiah Cervantes