Isai Higuera
El Centro
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Distribution Estimator
Imperial Irrigation District
06.2023 - 08.2023
- Created, printed, and modified drawings in AutoCAD 3D
- Consulted with project managers, design consultants and sub-contractors to produce and alter drawings.
- Created CAD models and drawings for power distribution designs.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Prepared material orders to complete projects on time and within budget.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
Engineering Technical Aide in Relay Protection
Imperial Irrigation District
06.2022 - 08.2022
- Assist engineers in modifying & updating AutoCAD schematics of relay and circuit breakers within substations
- Assist with systems protection as-built drawings utilizing AutoCAD
- Assist with minimum trip settings for relay feeders
- Assist with second level over-currents review settings
- Prepared and maintained records detailing tests, repairs and maintenance using AutoCAD and Microsoft Excel.
- Consulted manuals, schematics, wiring diagrams and engineering personnel to troubleshoot and solve equipment problems and determine optimum equipment functioning.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Completed engineering projects and tasks within established timelines and budgets.
- Implemented schematics, diagrams, and written, and verbal descriptions to effectively solve engineering project issues.
- Conducted research and gathered data on engineering components and systems.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Developed and maintained comprehensive engineering drawings, utilizing AutoCAD software.
Server
D’Poly Taquería & Grill
04.2021 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
Customer Service Representative
Costco Wholesale
07.2018 - 07.2021
- Answered inbound customer queries according to internal policies, meeting concerns and resolving questions.
- Assisted clients with product questions to facilitate online ordering process..
- Developed customer service processes to improve customer satisfaction.
- Collaborated closely with cross-functional departments to deliver high customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and provided backup support for organizational leadership.
- Trained staff on operating procedures and company services.
Education
Bachelor of Science - Industrial Engineering
CETYS Universidad
Mexicali, Baja California06.2024
Associates of Science - Pre- Engineering
Imperial Valley College
Imperial, CAHigh School Diploma -
Southwest High School
El Centro, CASkills
- AutoCAD, AutoCAD 3D
- Solid Works
- Microsoft Office (Excel, PowerPoint, Word, Project)
- SIMIO
- SAP
- GIS (Geographic Information System)
Skills
- Knowledge of Standards: GO95, G0128, G0165, NEC, NESC
- Electrical Diagrams & Single-line Diagrams
- Detail oriented
- Teamwork
- Critical Thinking
- Organization
- Leadership
- Proactive
- Project Estimation and Bidding
- Preparing Designs and Estimates
- Installation Procedures
- Client Consultations
- Team Meetings
- Mathematical Problem-Solving
- Estimate Coordination
- Construction Cost Estimates
- Cost Proposal Development
- Site Layout
- Project Drawings
- Interpret Blueprints
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Distribution Estimator
Imperial Irrigation District
06.2023 - 08.2023
Engineering Technical Aide in Relay Protection
Imperial Irrigation District
06.2022 - 08.2022
Server
D’Poly Taquería & Grill
04.2021 - 06.2023
Customer Service Representative
Costco Wholesale
07.2018 - 07.2021
Bachelor of Science - Industrial Engineering
CETYS Universidad
Associates of Science - Pre- Engineering
Imperial Valley College
High School Diploma -
Southwest High School
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