ISAI HERNANDEZ MORALES
Fort Collins,CO
Summary
Business Management student skilled in communication, problem-solving, and relationship management. Experience in delivering engaging presentations, leading teams, and providing exceptional customer service in fast-paced environments. Committed to driving client success and supporting strategic business initiatives.
Overview
5
5
years of professional experience
Work History
Admissions Ambassador
Colorado State University
Fort Collins, CO
08.2024 - Current
- Represent Colorado State University by providing personalized campus tours and presentations to prospective students and their families.
- Assisted prospective students in navigating the college decision-making process by providing guidance and support.
- Collaborated with admissions staff to enhance visitor experiences and contribute to university enrollment initiatives.
- Built relationships with visitors through personalized answers, shared experiences, and engaging presentations aligned with individual interests.
- Strengthened communication and public speaking abilities through daily interactions with diverse audiences.
Front End Associate
Home Depot
Denver, CO
06.2021 - Current
- Delivered exceptional customer service, enhancing customer satisfaction in a fast-paced retail environment.
- Resolved customer concerns professionally, maintaining positive experiences during high-volume periods.
- Collaborated with team members to improve checkout efficiency and maintain excellent service standards.
- Built strong interpersonal communication skills by addressing diverse customer needs, fostering positive relationships.
Warehouse Associate
Amazon
Thornton, CO
05.2024 - 08.2024
- Achieved high productivity and accuracy in fast-paced, technology-driven fulfillment center.
- Quickly adapted to new automated systems and shifting operational priorities to support team goals.
- Contributed to site safety by following strict operational procedures and maintaining quality standards.
- Consistently ensured reliability by working extended shifts in high-performance environment.
Education
Bachelor of Science - Business Management
Colorado State University
Fort Collins, CO12-2026
Skills
- Enrollment Support
- Client management
- Stakeholder engagement
- Strategic communication
- Public speaking
- Cross-functional collaboration
- Project Coordination
- Interpersonal communication
- Data reporting
- Data analysis
- Microsoft Excel
- Microsoft PowerPoint
- Google Workspace
- CRM Software (Quick Learner)
- Problem Solving
- Time Management
- Conflict resolution
- Team Leadership
- Interpersonal communication
- Conflict resolution
- Organization
- Data analysis
- Project management
LEADERSHIP EXPERIENCE
Nu Alpha Kappa Fraternity, Inc.
Chapter President
December 2022 – Present | Colorado State University
- Lead a chapter of over 20 active members by overseeing organizational operations, strategic planning, recruitment, and leadership development.
- Build relationships with university administrators, alumni, community organizations, and campus partners to strengthen chapter engagement and collaboration.
- Delegate responsibilities across executive board members while ensuring organizational goals are successfully achieved.
- Organize professional development workshops, community service events, and educational programming for students.
- Facilitate executive meetings, resolve organizational challenges, and foster a collaborative team culture centered on accountability and growth.
- Represent the chapter during meetings with university leadership and external stakeholders.
Multicultural Greek Council
Executive Vice President
December 2023 – December 2024 | Colorado State University
- Partnered with multicultural organizations to coordinate collaborative campus initiatives and leadership programming.
- Managed organizational budgets and financial tracking using spreadsheets to support responsible fiscal planning.
- Developed partnerships with sponsors and campus organizations to increase engagement and support council initiatives.
- Assisted in organizational decision-making while serving as acting president when needed.
- Worked cross-functionally with university departments and student leaders to execute successful campus events.
Timeline
Admissions Ambassador
Colorado State University
08.2024 - Current
Warehouse Associate
Amazon
05.2024 - 08.2024
Front End Associate
Home Depot
06.2021 - Current
Bachelor of Science - Business Management
Colorado State University