Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Customer Relations/Receptionist Administrator
Jireh Hotel
06.2018 - 04.2019
Ensuring excellent customer service by addressing guest needs and concerns, handling complaints and ensuring a pleasant and comfortable experience for all guests.
Supervising day-to-day operations, including room reservations, housekeeping, maintenance, and food services. Ensure that all departments are running smoothly and efficiently.
Maintaining high standards of cleanliness, safety, and overall quality throughout the hotel, including guest rooms, public areas and facilities.
Sales Assistant
GIE Global
03.2019 - 10.2019
Identifying Potential leads or target customers through research, databases, or other sources. Creating a list of individuals and businesses that may be interested in.
Making outbound phone calls or initiating contact via email to introduce the company and the service that is provided to capture the recipient's attention and generate interest.
Effectively communicating the features, benefits, and value proposition of the service. Addressing any objections or concerns the recipient may have and highlighting how the offering meet their needs.
Assessing the potential interest and sustainability of the prospect by asking relevant questions, understanding their requirements and determining if they meet the criteria for a potential sale.
Scheduling meetings, demonstrations or follow-up calls with qualified leads who have expressed interest in learning more or further exploring the service . Maintaining detailed records of each interaction, including contact information, conversation notes, and any relevant follow-up actions required in order to track progress, prioritize leads, and maintain a structured sales process.
Sales Manager
Besan MMC
10.2019 - 07.2020
Setting achievable sales targets and goals for the team based on market trends, company objectives, and individual performance.
Developing sales plans and strategies to achieve the set targets. Involves identifying target markets, defining sales territories, creating pricing strategies and determining sales techniques to optimize sales.
Tracking individual and team sales performance, analyzing sales data, and assessing the effectiveness of sales strategies. Identify areas for improvement necessary adjustments.
Ensuring that sales team is effectively implementing the company's sales strategies and initiatives. Providing guidance and support to overcome obstacles and ensure consistent execution .Conducting regular sales meeting to review progress, share updates, and address challenges. Prepare sales reports and presentations to communicate team performance to senior management.
Procurement Specialist
Buz Group LLC
10.2020 - 07.2021
Identifying potential suppliers, evaluating their capabilities and suitability, and selecting the most appropriate ones to meet the organization's needs. This involves conducting supplier assessments, negotiations, and establishing contractual agreements.
Developing and implementing procurement strategies aligned with the organization's goals and objectives. Determining the most efficient and cost effective methods of acquiring goods and services considering facts such as quality, pricing, delivery time, and supplier relationships.
Collaborating with other departments to understand their requirements and forecast procurement needs. Create procurement plans that outline timelines, budgets, and sourcing strategies to ensure the timely availability of goods and services.
Overseeing the creation and processing of purchase orders, verifying purchase requisitions, obtaining necessary approvals, ensuring compliance with procurement policies and procedures, and tracking orders to ensure timely delivery.
Negotiating favorable pricing, discounts, and contractual terms with suppliers. Strive to achieve cost savings and control expenses by leveraging volume purchasing, conducting market research, and exploring alternative sourcing options.
Identifying and mitigating potential risk associated with the procurement process. Which includes assessing supplier risks, implementing contingency plans, ensuring compliance with legal and regulatory requirements, and managing supply chain disruptions
Analyzing procurement data and generating reports to assess performance, identify trends. make data-driven decisions. Provide insight on cost savings, supplier performance, and procurement efficiency to support strategic decision-making.