Isac Da Silva
York,ON
Summary
Dynamic professional with a proven track record at Mc Donald's Canada, adept in food preparation and sanitation procedures. Excelled in fostering team motivation and customer service, enhancing guest retention through exceptional problem-solving and safety compliance. Demonstrates adaptability and a keen attention to detail, ensuring high standards of cleanliness and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Breakfast Manager
Mc Donald's Canada (Nadeau Foods LTD)
710 St. Clair Ave West, York, ON M6C 1B2
03.2020 - Current
- Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
- Serviced guests with food and beverage requirements.
- Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
- Addressed any customer complaints or concerns promptly, demonstrating excellent problem-solving skills while maintaining professionalism.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maintained clean, neat and organized work area to prevent safety hazards.
Early Childhood Assistant
YMCA Of Greater Toronto
Toronto, ON
02.2017 - 06.2022
- Ensured a safe, clean, and nurturing environment for all children by adhering to strict safety guidelines and procedures.
- Assisted in the assessment of each child''s developmental progress, updating parents on a regular basis.
- Provided individualized instruction and support to meet personal needs of each child.
- Fostered social-emotional growth by providing opportunities for group work, cooperative play situations, and conflict resolution scenarios.
- Coordinated schedules of activities, events, and field trips.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Education
High School Diploma -
Bishop Marrocco/Thomas Merton Catholic Secondary School And Regional Arts Centre
Toronto, ON06.2013
Skills
- Team motivation
- Food Preparation
- Sanitation Procedures
- Customer Service
- Teamwork and Collaboration
- Reliable and Responsible
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Limited Working
Certification
- Standard First Aid - CPR A - AED ( Expiry Date Oct 17, 2026
Timeline
Breakfast Manager
Mc Donald's Canada (Nadeau Foods LTD)
03.2020 - Current
Early Childhood Assistant
YMCA Of Greater Toronto
02.2017 - 06.2022
High School Diploma -
Bishop Marrocco/Thomas Merton Catholic Secondary School And Regional Arts Centre