Isable Brown
Kilworthy,ON
Summary
Dedicated caregiver with a strong work ethic, experienced at March of Dimes in enhancing clients' quality of life through personalized support. Known for maintaining a safe environment and building trusting relationships, I excel in problem-solving and attention to detail, ensuring clients feel valued and cared for.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Route Manager/Residential House Cleaner
Molly Maid
12.2022 - 04.2024
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Coordinated efforts during inclement weather events or unexpected delays to maintain timeliness of service while prioritizing safety concerns for staff members involved in these situations.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Caregiver/Home Health Aide
March of Dimes
01.2019 - 10.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Babysitter
Little Wonders Childcare & Learning Center
04.2015 - 10.2019
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Volunteer
Adecco
01.2018 - 05.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Diploma - Medical Administration
Trios College
Toronto, ON10-2025
High School Diploma -
Westside Secondary School
Orangeville, ON06-2018
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Flexible scheduling
- Maintaining safe environment
- Attention to detail
Timeline
Route Manager/Residential House Cleaner
Molly Maid
12.2022 - 04.2024
Caregiver/Home Health Aide
March of Dimes
01.2019 - 10.2021
Volunteer
Adecco
01.2018 - 05.2018
Babysitter
Little Wonders Childcare & Learning Center
04.2015 - 10.2019
Diploma - Medical Administration
Trios College
High School Diploma -
Westside Secondary School
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