Isabelle Nnaji
Fort St. John,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant to the Principal
Grange School
Lagos, Nigeria
11.2021 - 12.2023
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Collaborated with other administrative assistants to ensure seamless coverage during absences or peak workload periods, providing support as needed.
- Ensured deadlines were met consistently through diligent project tracking using task management software tools approved by the principal.
- Maintained an organized and updated inventory of office supplies, placing timely orders to prevent any disruptions in daily operations.
- Supported effective communication between departments and across teams by organizing interdepartmental meetings, distributing minutes, and following up on action items.
- Composed, typed and distributed correspondence, reports and notices.
- Assisted with hiring processes by coordinating interviews, onboarding new employees, and maintaining accurate personnel records for all staff under the Principal''s supervision.
Administrative Assistant
Oyster Children's Resource Center
Enugu, Nigeria
10.2018 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Created and maintained databases to track and record customer data.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed department budgets and generated financial reports for management review.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Adonai Favoured Foundation For The Less Privileged
Abuja, Nigeria
05.2017 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Postgraduate Certificate - Education
University of Nottingham
Nottingham, UK07.2020
Bachelor of Arts - Economics And Spanish Language
University of Ghana
Accra, Ghana05.2016
Skills
- Strong Organization
- Document Preparation
- Policy Enforcement
- Calendar Management
- Travel Arrangements
- Customer Service
- Time Management
- Critical Thinking
- Computer Skills
- Presentation Creation
- Professional Communication
- Verbal Communication
- File Organization
- Customer Relations
- Office Administration
- Relationship Building
- Appointment Scheduling
- Meticulous attention to detail
- Microsoft Office Suite
- Filing
- Documentation And Reporting
- Complex Problem-Solving
- Data Collection
- Confidential Document Control
- Filing and data archiving
Languages
English
Native or Bilingual
French
Elementary
Spanish
Professional Working
Portuguese
Limited Working
Timeline
Administrative Assistant to the Principal
Grange School
11.2021 - 12.2023
Administrative Assistant
Oyster Children's Resource Center
10.2018 - 05.2021
Administrative Assistant
Adonai Favoured Foundation For The Less Privileged
05.2017 - 09.2018
Postgraduate Certificate - Education
University of Nottingham
Bachelor of Arts - Economics And Spanish Language
University of Ghana