Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabelle Nnaji

Fort St. John,BC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Administrative Assistant to the Principal

Grange School
11.2021 - 12.2023
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Collaborated with other administrative assistants to ensure seamless coverage during absences or peak workload periods, providing support as needed.
  • Ensured deadlines were met consistently through diligent project tracking using task management software tools approved by the principal.
  • Maintained an organized and updated inventory of office supplies, placing timely orders to prevent any disruptions in daily operations.
  • Supported effective communication between departments and across teams by organizing interdepartmental meetings, distributing minutes, and following up on action items.
  • Composed, typed and distributed correspondence, reports and notices.
  • Assisted with hiring processes by coordinating interviews, onboarding new employees, and maintaining accurate personnel records for all staff under the Principal''s supervision.

Administrative Assistant

Oyster Children's Resource Center
10.2018 - 05.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Created and maintained databases to track and record customer data.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Managed department budgets and generated financial reports for management review.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Administrative Assistant

Adonai Favoured Foundation For The Less Privileged
05.2017 - 09.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Education

Postgraduate Certificate - Education

University of Nottingham
Nottingham, UK
07.2020

Bachelor of Arts - Economics And Spanish Language

University of Ghana
Accra, Ghana
05.2016

Skills

  • Strong Organization
  • Document Preparation
  • Policy Enforcement
  • Calendar Management
  • Travel Arrangements
  • Customer Service
  • Time Management
  • Critical Thinking
  • Computer Skills
  • Presentation Creation
  • Professional Communication
  • Verbal Communication
  • File Organization
  • Customer Relations
  • Office Administration
  • Relationship Building
  • Appointment Scheduling
  • Meticulous attention to detail
  • Microsoft Office Suite
  • Filing
  • Documentation And Reporting
  • Complex Problem-Solving
  • Data Collection
  • Confidential Document Control
  • Filing and data archiving

Languages

English
Native or Bilingual
French
Elementary
Spanish
Professional Working
Portuguese
Limited Working

Timeline

Administrative Assistant to the Principal

Grange School
11.2021 - 12.2023

Administrative Assistant

Oyster Children's Resource Center
10.2018 - 05.2021

Administrative Assistant

Adonai Favoured Foundation For The Less Privileged
05.2017 - 09.2018

Postgraduate Certificate - Education

University of Nottingham

Bachelor of Arts - Economics And Spanish Language

University of Ghana

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Isabelle Nnaji