Isabelle Lio
Oakville,ON
Summary
Dynamic hospitality professional with extensive experience, excelling in customer service and teamwork. Proven ability to lead and train staff while maintaining high standards of quality. Adept at problem-solving and adapting to fast-paced environments, ensuring exceptional dining experiences and operational efficiency.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Bartender/Server
Buca di Baco
Oakville, ON
2025 - Current
- Set up the bar for daily service shift, accurately preparing all garnishes and pre-mixes.
- Followed Smart Serve procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Lead Line Cook
Piano Piano
Oakville, ON
2021 - 2023
- Developed reports to provide management with comprehensive data on inventory levels.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, and sanitation.
- Maintained well-stocked stations with fresh product for maximum productivity.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Air Quality Specialist
Ainsworth Inc
2020 - 2021
- Collect technical emission inventory data at client facilities
- Interpret and analyze data
- Record accurately within time allocations
- Travel to multiple locations to retrieve data
Server
Mr. Mikes Steakhouse and Bar
2018 - 2021
- Provided excellent customer service during high-volume dining hours.
- Assisted in training new servers on restaurant policies and procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Garde Manger
Jonathans Of Oakville
06.2014 - 01.2018
- Monitored quality of raw and cooked food products to uphold health code and excellence standards.
- Coordinated with team members to prepare orders on time.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Assisted with menu development and planning.
Education
Greenhouse/ Horticulture Technician , Applied Horticulture - Operations
Niagara College
Niagara-on-the-Lake, ON05.2020
Diploma - Restaurant Management, Hospitality Administration/Management
Niagara College
Niagara-on-the-Lake, ON05.2017
High School Diploma -
White Oaks High School
Oakville, ON06.2015
Skills
- Customer service
- Leadership motivation
- Teamwork
- Hospitality
- Time management
- Collaborative problem solving
- Attention to detail
- Easily adaptable
Certification
Smart Serve, Ontario - 2025-2030
Timeline
Garde Manger
Jonathans Of Oakville
06.2014 - 01.2018
Bartender/Server
Buca di Baco
2025 - Current
Lead Line Cook
Piano Piano
2021 - 2023
Air Quality Specialist
Ainsworth Inc
2020 - 2021
Server
Mr. Mikes Steakhouse and Bar
2018 - 2021
Greenhouse/ Horticulture Technician , Applied Horticulture - Operations
Niagara College
Diploma - Restaurant Management, Hospitality Administration/Management
Niagara College
High School Diploma -
White Oaks High School