Isabelle Heinrichs
Grand Forks,BC
Summary
Motivated professional with a proven track record of success across multiple roles. Recognized for strong leadership skills, consistently selected for supervisory positions. Committed to contributing to team success and fostering a collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Dairy Queen
Trail, BC
01.2023 - 07.2025
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Scheduled and assigned tasks to team members to optimize workflow and productivity.
- Conducted inventory checks to maintain stock levels and reduce waste.
- Provided guidance to subordinates on job duties and responsibilities.
- Communicated effectively with customers, utilizing strong conflict resolution skills.
- Adapted to changing circumstances while maintaining adherence to company policies and objectives.
Supervisor
Mcdonalds
Trail, BC
03.2020 - 12.2022
- Managed staff operations to ensure optimal performance and productivity.
- Trained and mentored team members on product preparation and effective customer interaction.
- Resolved customer complaints swiftly to maintain high dining standards.
- Oversaw till operations and daily preparations for seamless service delivery.
Floor Manager - Head Server
Ridge Roadhouse
Gold River, BC
01.2018 - 01.2020
- Executed comprehensive training sessions on company protocols for new staff.
- Managed inventory by placing timely orders for store supplies and liquor.
- Performed weekly and monthly deep cleaning to uphold cleanliness standards.
Skills
- Customer service
- Problem solving
- Time management
- Effective communication
- Attention to detail
References
Available upon request
Certification
- Food Safe
Timeline
Supervisor
Dairy Queen
01.2023 - 07.2025
Supervisor
Mcdonalds
03.2020 - 12.2022
Floor Manager - Head Server
Ridge Roadhouse
01.2018 - 01.2020
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