Isabelle Daniel
Carmichael
Summary
Store Leader bringing valuable experience in leading store operations and motivating teams. Recognized for commitment to high standards and delivering results. Known for fostering collaboration and adaptability, ensuring consistent performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Store Leader
Quick Quack Car Wash
09.2022 - Current
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with Regional Leader and Regional Champions on Proven Strategies and implemented action plans regarding LCPH and Efficiency.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels in-store.
- Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
- Tracked performance and communicated global insights with Store leaders across the Division, sharing successes and strategies to proactively tackle any deficiencies.
Assistant Store Manager
Quick Quack Car Wash
12.2019 - 09.2022
- Assist the Store Leader with day to day operations
- Ensure compliance of all policies and procedures through regular meetings along with the training and developing of team members
- Oversee productivity, breaks, and performance of team members
- Work with Store Leader in maintaining equipment to provide a high quality wash experience
- Have strong leadership, decision making, and communication skills
- Resolve all customer complaints and incidents over the phone, email or face to face
- Review and assess monthly and yearly financials
- Create job postings as well as schedule and conduct interviews
- Create and manage team schedule
- Create a fun and competitive environment for team members to drive sales
Researcher/ Recruiter
Exact Staff
06.2018 - 09.2019
- Achieved specific team goals, partnering with staff to share and implement best practices
- Produced engaging online marketing ads
- Set up and completed as many as 30 weekly interviews
- Worked with hiring managers to streamline the hiring and recruitment process
- Proactively identified and solved complex recruitment problems that impact sales management and business direction
- Used a range of online platforms to attract top talent, including Facebook, Career Builder, Cal Jobs and Indeed
- Built social networks to find qualified candidates
- Set up interviews with employers and qualified applicants
- Developed and maintained a network of qualified candidates for present and future positions
- Contacted potential employees about job openings
- Assisted with filling over 100-200 positions for 2 special projects
- Supervise over 100 associates; Kept track of attendee, confirmed shifts, conducted orientations, training and onsite walk throughs
Education
Associate's Degree - Studio Art
Sierra College
Rocklin, CA01.2022
HIGH SCHOOL DIPLOMA - General Education
Oakmont High School
Roseville, CA05.2017
Skills
- Microsoft Office
- Customer service
- Recruiting
- Organizational skills
- Time Management
- Teamwork and collaboration
- Time management skills
- Training and development
- Strong problem solver
- P&L Analysis
- Critical thinker
- KPI tracking
- Quick learner
- Attention to detail
- Problem-solving
Accomplishments
- Successfully dueled multiple times including two new stores in Redding, Ca
- Trained LITs in Sacramento and Redding.
- Achieved continuous growth on LCPH and Efficiency across the North West Division through effectively implementing the Champions Initiative.
- Collaborated with team of Regional Champions to create proven strategies and peer to peer accountability in order to foster growth within individual Regions and as a Division.
Personal Information
Authorized To Work: US
Timeline
Store Leader
Quick Quack Car Wash
09.2022 - Current
Assistant Store Manager
Quick Quack Car Wash
12.2019 - 09.2022
Researcher/ Recruiter
Exact Staff
06.2018 - 09.2019
HIGH SCHOOL DIPLOMA - General Education
Oakmont High School
Associate's Degree - Studio Art
Sierra College
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