Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Isabelle Chou

Markham,ON

Summary

Dependable professional with a strong background in customer service and effective communication. Proven ability to provide patient education while maintaining a positive attitude. Ready to leverage skills in coaching and patient care to enhance team performance. Skilled in handling customer service of all ages dealing with multiple issues while showing strong leadership.

Overview

2
2
years of professional experience

Work History

Volleyball Assistant Coach

Markham Youth Volleyball
Markham, Ontario
10.2024 - 05.2025
  • Prepared postgame reports highlighting key statistics from each game.
  • Assisted head coach in making decisions related to personnel moves such as recruiting, player selection.
  • Provided feedback to athletes on their performances in practices and competitions while maintaining good attitude
  • Communicated effectively with parents of student-athletes regarding their child's progress in the program.

Optometrist Technician

Lumen Eyecare
Markham, Ontario
08.2023 - 11.2024
  • Conducted retinal imaging with OCT machine and other pretest machines on patients
  • Performed administrative tasks such as scheduling appointments, confirming insurance coverage, collecting payments.
  • Provided patient education regarding glasses, contacts, and other optical products.
  • Cleaned and sterilized optical instruments after each use.

Education

Bachelor of Arts - Social Development Studies

University of Waterloo
Waterloo
04-2030

High School Diploma -

Bur Oak Secondary School
Markham, ON
06-2025

Skills

  • Excellent customer service and patience with all ages especially younger ones
  • Dependable and responsible with time management
  • Always have a positive and energetic attitude
  • Strong communication and adaptability under pressure
  • Extremely organized and flexible with work hours
  • Experienced and comfortable with Children in many different environments as needed

Languages

English
Professional
Mandarin
Limited
Cantonese
Professional

Affiliations

  • I have worked with many different ages such as younger children, elderly people and students who need extra help
  • I enjoy doing arts and crafts on my free time such as crocheting, legos, baking and sports

Timeline

Volleyball Assistant Coach

Markham Youth Volleyball
10.2024 - 05.2025

Optometrist Technician

Lumen Eyecare
08.2023 - 11.2024

Bachelor of Arts - Social Development Studies

University of Waterloo

High School Diploma -

Bur Oak Secondary School

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Isabelle Chou