Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Isabelle Bowman

St. Albert,AB

Summary

A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help your team achieve company goals.

Overview

8
8
years of professional experience

Work History

Shift Leader

Dairy Queen
04.2020 - Current
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Supervisor

No Frills
08.2018 - 09.2019
  • Completed store opening and closing procedures and balanced tills.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Responded to and resolved customer questions and concerns.

Travel Counsellor

Cold Lake Regional Chamber of Commerce
04.2018 - 08.2018
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.

Summer Camp Counsellor

Kiev's K Hi Ukrainian Orthodox Youth Camp
06.2015 - 08.2017
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
  • Supported children by actively listening and offering encouragement.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Assisted in recruitment and hiring of new recreation staff.

Ski Instructor

Kinosoo Ridge Ski Resort
01.2016 - 03.2016
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Trained beginner skiers in proper use of equipment for safety and maximum results.
  • Facilitated group coaching sessions and provided individual coaching support.

Education

High School Diploma -

Bonnyville Centralized High School
Bonnyville, AB
06.2017

Skills

  • Communication and Leadership Skills
  • Computer Proficiency
  • Ability to work Collaboratively and Individually
  • Conflict Resolution Techniques
  • Hiring and Training
  • Team Leadership
  • Cash Handling
  • Verbal and Written Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Leader

Dairy Queen
04.2020 - Current

Supervisor

No Frills
08.2018 - 09.2019

Travel Counsellor

Cold Lake Regional Chamber of Commerce
04.2018 - 08.2018

Ski Instructor

Kinosoo Ridge Ski Resort
01.2016 - 03.2016

Summer Camp Counsellor

Kiev's K Hi Ukrainian Orthodox Youth Camp
06.2015 - 08.2017

High School Diploma -

Bonnyville Centralized High School

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Isabelle Bowman