Isabella Yarme
Sherman Oaks
Summary
Outgoing worker with background in high-volume food service environments. 4+ years of restaurant experience. Delivers friendly and prompt service while maintaining professional rapport with team members. Strong interpersonal and problem-solving skills, and commitment to customer satisfaction and providing an excellent dining experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Walnut Avenue Cafe
Santa Cruz
12.2023 - 08.2024
- Communicated with customers about restaurant's specific menu items, ingredients, and preparation methods.
- Provided excellent customer service to establish rapport with guests.
- Operated POS terminals to input orders, split bills and calculate totals.
Host
Walnut Avenue Cafe
Santa Cruz
05.2022 - 08.2022
- Greeted guests and patrons, providing friendly and thorough communication regarding wait time and reservations.
- Ensured a positive customer experience through attentive service that included running food, refilling drinks, and addressing customer needs.
- Prepared specialty coffee drinks such as lattes, cappuccinos, and mochas.
Busser/Take-out Coordinator
La Posta
Santa Cruz
09.2020 - 05.2021
- Performed tasks including taking phone orders, communicating with kitchen staff, presenting detailed information about menu and specials, managing guest inquiries and requests.
- Handled food, refilled sides, prepared drinks, and engaged with guests.
- Managed reservation requests through the use of Open Table, ensuring smooth guest arrivals and seating.
- Efficiently cleared and set tables, maintaining a clean and pleasant dining environment.
Education
Associate of Arts - Sociology
Santa Barbara City College
Santa Barbara, CA12-2024
Skills
- Point of Sale (POS) system operations
- High-volume dining
- Menu knowledge
- Strong communication skills
- Exceptional customer service
- Safe food handling
Certification
- Food Handlers Card
Timeline
Server
Walnut Avenue Cafe
12.2023 - 08.2024
Host
Walnut Avenue Cafe
05.2022 - 08.2022
Busser/Take-out Coordinator
La Posta
09.2020 - 05.2021
Associate of Arts - Sociology
Santa Barbara City College
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