Isabella White
Arnprior,ON
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Hostess
Rocky Mountain House
- Interactions with guests, addressing their needs, and ensuring a positive dining experience
- Effective communication in welcoming guests, explaining menus, and conveying special requests to kitchen staff
- Balancing seating rotations, reservations, and walk-ins has honed my time management skills to optimize the restaurant's flow
- Managing multiple tasks simultaneously, such as greeting guests, managing reservations, and coordinating with the kitchen, has improved my multitasking abilities
- Learning and adhering to proper hospitality etiquette, such as greeting, seating, and bidding farewell to guests, has become second nature
- Answering phone calls to take reservations and handle inquiries has improved my phone etiquette and communication skills
- Working in a fast-paced environment during peak hours has taught me how to manage stress and stay calm under pressure
- Adapting to different customer preferences, busy shifts, and changing situations has made me more adaptable and flexible.
Kennel Resort Attendant
Tails & Trails
- Adept at performing basic care for dogs creating detailed reports to monitor dog conditions and making sure the animals have clean and sanitary living spaces
- Specializes in kennel work and kennel safety
- Helped to clean individual kennel stalls and reported any possible dog issues to management
- Fed dogs (and cats) at given appropriate timing with care
- Gave medicine(s) to dogs at given times needed with precise amounts and timing
- Took (dog-aggressive) dogs out for periodic outside play-time throughout the day
- Made sure no dog aggressive dog could come in contact with another dog
- Trained to stop dog fights
- Know how to read and predict dogs and if they are/will be aggressive.
Metro (Bakery)
- Learned the importance of health and safety in a business
- Learned how important organization is in a business
- Listened and remembered important details from customers for the cakes
- Helped with the cleaning and disinfection bakery instruments and equipment
- Executed cake decorations with precision writing
- Guided customers to certain aisles with care and interest.
McDonald’s
- Provide assistance in a variety of kitchen-related functions as required
- Ensure that customers are serviced quickly and properly
- Handle customer complaints and queries about food and the service
- Perform the tasks of maintaining proper security of cash counter at all times
- Receive record, move and lift food and beverage products and supplies
- Ensure correct food handling procedures are followed
- Clean and wash work station and equipment.
Education
Pre-Health Sciences
Algonquin College
Ottawa, ON04.2025
St. Joseph’s Catholic High School
Renfrew, ON01.2022
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Cleaning and sanitation
- Interactive communication skills
- Guest Engagement
- Payment Processing
- Efficient collaboration
- Food Running
- Table Bussing
- Phone Etiquette
- Cleanliness Maintenance
- Hospitality service expertise
- Complaint Handling
- Guest Greeting and Seating
Certification
- Smart Serve certification
- First Aid certification
- WHMIS certification
- Ontario Secondary School Diploma (OSSD)
- DELF Level A2 Exam
- Ministry of Labour, Training and Skills Development Certification
References
References available upon request
Languages
French
Limited Working
Spanish
Native or Bilingual
Timeline
Hostess
Rocky Mountain House
Kennel Resort Attendant
Tails & Trails
Metro (Bakery)
McDonald’s
Pre-Health Sciences
Algonquin College
St. Joseph’s Catholic High School
- Smart Serve certification
- First Aid certification
- WHMIS certification
- Ontario Secondary School Diploma (OSSD)
- DELF Level A2 Exam
- Ministry of Labour, Training and Skills Development Certification
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