Isabella Wadley
Sacramento
Summary
Dynamic professional with a strong background in customer service at CCSD, excelling in organization and time management. Proven ability to multitask effectively while maintaining a friendly demeanor. Certified Medical Assistant skilled in First Aid/CPR, dedicated to ensuring a safe environment and enhancing user experience through teamwork and cultural awareness.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
OSII
CCSD
07.2022 - Current
- Provides courteous and professional service to all facility users, CSD personnel and the public; Assists the public by phone and in person with District and department specific information, and refers to appropriate staff;
- Follows CSD cash handling procedures;
- Reconciles assigned cash drawer; verifies financial transactions and assists with preparation of daily bank deposits;
- Provides general information on CSD facilities; distributes required documents, may collect fees, and assist with reservation process;
- Collects fees and maintains payment information in designated software;
- Researches, enters and maintains account information in department software and prints reports; ensures all information is accounted for in a timely and accurate manner for all assigned projects;
- Provides assistance on special projects;
- Performs emergency procedures when needed;
- Provides a safe and clean environment by implementing guidelines from District and Department policies and procedures;
- Conducts work tasks safely and in compliance with department safety standards and the District Injury and Illness Prevention Program;
- Reports unsafe conditions to supervisor or contracted security when necessary;
- May be required to work shifts, nights, weekends, and holidays;
- May perform other office functions in the absence of senior staff.
Education
Certificate -
CRC/EGACE
Elk Grove, CASkills
- Organization and time management
- Multitasking
- (Medical Assistant) certified
- Organizational skills
- Multitasking Abilities
- Friendly, positive attitude
- Customer service
- Teamwork and collaboration
- Cultural awareness
- First Aid/CPR
- Grammar
- Detail-Orientied
Timeline
OSII
CCSD
07.2022 - Current
Certificate -
CRC/EGACE