Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Isabella Videnovic

Brampton,ON

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ticketing Coordinator

University of Waterloo
Waterloo, ON
01.2024 - Current
  • Collaborate with Marketing to manage day-to-day box office operations for the Warriors' varsity games.
  • Execute game day ticketing duties: processing sales, managing distribution, balancing floats, and preparing reports.
  • Deliver fan-first service by resolving inquiries via email, phone, and in person.

PAC Training Coordinator

University of Waterloo
Waterloo, ON
08.2023 - Current
  • Facilitated hiring, onboarding, and training of new facility staff on operational procedures and best practices.
  • Collaborated with the Building Coordinator to develop effective training materials and resources.
  • Participated in performance appraisals for part-time staff to assess contributions.

PAC Facility Associate

University of Waterloo
Waterloo, ON
01.2023 - Current
  • Spearheaded organization of diverse recreational activities, promoting arts, sports, and e-sports engagement.
  • Coordinated timely installation of equipment and systems, ensuring safety standards were met.
  • Executed security checks and managed key control access for facility safety.
  • Oversaw monitoring of sporting events at recreation center to enhance participant experience.

Residence Life Don

University of Waterloo
Waterloo, ON
08.2022 - Current
  • Facilitated budget management for residence initiatives, driving student engagement.
  • Submitted required reports and documentation, including development trackers and incident reports.
  • Built rapport with over 60+ residents annually, fostering engagement and student retention

Student Recreation Therapist

ErinoakKids
Mississauga, ON
05.2024 - 08.2024
  • Delivered adaptive recreational programming for youth with disabilities
  • Supported development of individualized plans to enhance leisure and life skills
  • Created and updated a recreational directory of community programs for family access to resources.

Event Staff

University of Waterloo
Waterloo, ON
09.2023 - 04.2024
  • Executed conference and league requirements for athletic events at UW facilities.
  • Ensured safe setup, teardown, and operation of equipment for athletes and spectators.
  • Maintained compliance with league regulations during all events.
  • Supported in-game operations to enhance fan experience across multiple sports.

Inclusion/Integration Instructor

City of Brampton
Brampton, ON
06.2022 - 09.2022
  • Developed and implemented adaptive recreational programs, supporting youth with disabilities.
  • Delivered exceptional front-line customer service to engage participants and inform guardians.
  • Supported participants in full program engagement and assisted with various daily needs.
  • Utilized specialized equipment to enhance participant experience.
  • Completed administrative tasks promptly, including attendance tracking and incident reporting.

Education

Bachelor of Arts - Sport Business And Therapeutic Recreation

University of Waterloo
04.2025

Skills

  • Event Planning
  • Customer Service
  • Budget Management
  • Training and Development
  • Community engagement

Certification

  • Standard First Aid & CPR/AED level C

References

References available upon request.

Timeline

Student Recreation Therapist

ErinoakKids
05.2024 - 08.2024

Ticketing Coordinator

University of Waterloo
01.2024 - Current

Event Staff

University of Waterloo
09.2023 - 04.2024

PAC Training Coordinator

University of Waterloo
08.2023 - Current

PAC Facility Associate

University of Waterloo
01.2023 - Current

Residence Life Don

University of Waterloo
08.2022 - Current

Inclusion/Integration Instructor

City of Brampton
06.2022 - 09.2022

Bachelor of Arts - Sport Business And Therapeutic Recreation

University of Waterloo

Similar Profiles

CREATE PROFILE
Isabella Videnovic