Isabella Sweeney

Dedicated and personable worker with a strong commitment to providing exceptional customer service. Skilled in understanding and addressing customer needs, ensuring their satisfaction, and fostering positive relationships. Adept at maintaining a respectful and outgoing demeanor, creating a welcoming environment for all individuals. Committed to exceeding customer expectations and contributing to the success of the team by going above and beyond.

• PALS Leader (St. Teresa CES, 2014-2018) Directed outdoor recess activities. Promoted an inclusive and accepting culture within the school. Experience with leadership and event organizing.
• Volunteer Worker (Carizon, 2019-2021) Provided multiple creative writing pieces regarding my experience with therapy at Carizon to encourage community funding and donations. Encouraged counsellors to request creative pieces from their clients to assist in promoting the need for community donations. Experience with public speaking and creative writing.
• The Plot Thickens (City of Kitchener, 2020-2021) Assisted clients in the writing process to help them write their own storybook. Created and developed instructional content and slideshows. Presented instructional content in online meetings to clients. Edited client’s writing and helped them with formatting. Experience with taking on leadership roles and creative writing processes.

• WHMIS Introduction
• Worker Health and Safety
• Excellence in Customer Service
• Standard First Aid - CPR C - AED
• Workplace Violence Awareness for Workers
• Health and Safety Awareness for Ontario Workers
• PPE Selection, Use, and Care
• Smart Serve

Soccer and other recreational activities.

Psychology and mental health.

Criminal justice.

Politics.

Economics.

Cooking and baking.

Makeup and cosmetics.

Creative writing and poetry.