Isabella Shapoval
Meadow Vista
Summary
Dynamic Social Media Manager and Sales Associate with a proven track record at Flame of Fire Ministry and Leera’s Boutique. Excelled in project management and customer service, boosting engagement rates significantly and fostering customer loyalty. Skilled in critical thinking and relationship building, adept at optimizing content and enhancing customer experiences.
Overview
1
1
year of professional experience
Work History
Social Media Manager/content Creator
Flame of Fire Ministry
03.2024 - 03.2025
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Sales Associate
Leera’s Boutique
09.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Clarksville Charter School
El Dorado, CA05.2022
Skills
Project management
Communication
Customer service
- Verbal and written communication
- Critical thinking
Time management
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Social Media Manager/content Creator
Flame of Fire Ministry
03.2024 - 03.2025
Sales Associate
Leera’s Boutique
09.2023 - 03.2024
High School Diploma -
Clarksville Charter School
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