Isabella Sanchez
La Quinta
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate
Thriftology
Palm Desert
09.2019 - Current
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Developed trusting relationships with customers by making personal connections.
- Bagged or packaged purchases and wrapped gifts.
- Processed credit card transactions quickly and securely.
- Answered store and merchandise questions and led customers to wanted items.
- Tracked sales performance metrics to identify trends in market place.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained records related to sales for store management.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized stockroom shelves according to size, color or style.
- Collected payments and provided accurate change.
Education
La Quinta High School
La Quinta, CA06-2026
Skills
- Customer service
- Visual merchandising
- Sales analysis
- Inventory management
- Employee training
- Problem solving
- Time management
- Conflict resolution
- Pricing strategy
- Customer engagement
- Outgoing personality
- Store opening and closing
- Creative thinking
- Relationship building
- Self motivation
- Multitasking
- Trend awareness
- Listening skills
- Goal driven
- Team cooperation
- Team leadership
- Verbal and written communication
- Team building
Timeline
Sales Associate
Thriftology
09.2019 - Current
La Quinta High School