Isabella Reese
Yorba Linda
Summary
Results-oriented professional with extensive experience in the hospitality industry. Skilled in conflict resolution, time management, and team collaboration. Committed to fostering positive relationships and enhancing guest satisfaction through effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/Server
Buona Forchetta
Newport Beach
03.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations using the restaurant's booking system effectively.
- Communicated wait times clearly to guests, maintaining their satisfaction.
- Maintained cleanliness and organization of the host stand and entrance area.
- Handled guest feedback professionally, promoting a positive dining experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Demonstrated strong interpersonal skills when interacting with customers.
Hostess
King’s Seafood Company
Costa Mesa
10.2023 - 02.2025
- Head hostess: I trained all incoming hosts and led each shift
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Accurately recorded customer information into reservation system.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Hostess
Blue Agave Southwestern Grill
Yorba Linda
06.2021 - 04.2023
- Greeted guests with a smile
- Planned all reservations
- Helped servers start the table with chips and drinks
- Helped clean tables and reset the place settings
- Head hostess: trained all new-comers
Education
Bachelor of Arts - Psychology
California State University Fullerton
Fullerton, CA06-2028
Associate of Arts - Psychology
Irvine Valley College
Irvine, CA12-2025
Skills
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
- Leadership development
- Critical thinking
- Safe food handling
- Work well under pressure
- Efficient collaboration
Accomplishments
- Dean's list every semester
- Took the most amount of honors courses in my two years at Irvine Vallet College
Certification
- Food Handler's
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Hostess/Server
Buona Forchetta
03.2025 - Current
Hostess
King’s Seafood Company
10.2023 - 02.2025
Hostess
Blue Agave Southwestern Grill
06.2021 - 04.2023
Bachelor of Arts - Psychology
California State University Fullerton
Associate of Arts - Psychology
Irvine Valley College