ISABELLA QUINTERO

• Oversaw daily logistics such as scheduling, supplies management, and room set-up to ensure smooth program operation.
• Can independently organize and direct programs from all five core program areas.
• Creates and oversees a welcoming, secure environment while prioritizing member wellbeing through active supervision.
• Applies supportive behavioral guidance techniques with an understanding of trauma, ensuring all members feel safe and can fully participate in activities.
• Cultivated strong relationships with families, as well as school staff, by maintaining open lines of communication

regarding club updates and individual achievements.

• Promoted a culture of respect, empathy, and collaboration among all members involved.
• Established a safe space where participants felt comfortable discussing concerns or sharing experiences.

• Delivered exceptional customer service, addressing client concerns and providing solutions to meet their needs.
• Trained and mentored new staff on store procedures.
• Designed custom fixture layouts tailored specifically towards unique store formats.
• Tagged and prepared new merchandise for retail sales.
• Maintained store organization and cleanliness while ensuring safety protocols were followed.
• Successfully preform and direct department inventory and audits.
• Setting and following sales plan.
• Reporting to managers while leading front end operations.