Isabella Ovalle
Desert Hot Springs
Summary
Strong communication, organizational, and multitasking skills with the ability to build positive relationships, solve problems, and work effectively as part of a team. Detail-oriented, adaptable, and committed to delivering high-quality service while maintaining professionalism and efficiency. Quick to learn new responsibilities and eager to contribute to the success of any organization.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Cashier
Vons
14200 Palm Dr, Desert Hot Springs, CA 92240
08.2020 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new cashiers on register operation and customer interaction protocols.
- Answered questions about store policies and addressed customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Certified Medical Assistant
Desert Oasis Healthcare
57475 29 Palms Hwy, Yucca Valley, CA 92284
06.2024 - Current
- Administered patient assessments and recorded vital signs to ensure comprehensive care.
- Coordinated patient scheduling and managed electronic health records for efficient workflow.
- Educated patients on treatment plans, medications, and preventive care to enhance understanding.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Education
Diploma in Medical Assisting -
Mayfield College
35325 Date Palm Dr, Cathedral City, CA 9223412.2023
High School Diploma -
Desert Hot Springs High School
65850 Pierson Blvd, Desert Hot Springs, CA 9224006.2020
Skills
- Specimens collection and processing
- HIPAA compliance
- Clinical documentation
- Medication administration
- Customer service
- Patience and empathy
- Reliability and punctuality
- Cash handling and management
Certification
California Certified Medical Assistant
Timeline
Certified Medical Assistant
Desert Oasis Healthcare
06.2024 - Current
Cashier
Vons
08.2020 - 08.2024
Diploma in Medical Assisting -
Mayfield College
High School Diploma -
Desert Hot Springs High School