Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Isabella Orsi

Caledon East

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Sephora
04.2022 - Current
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Trained new staff in product knowledge and customer service protocols.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Sales Associate

Urban Planet
04.2022 - 09.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Bakery Clerk

Mercato Fine Foods Bakery And Deli
01.2022 - 04.2022
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.

Crew Member

McDonald's
06.2019 - 07.2020
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Diploma - Primary Care Paramedic

Georgian College
Barrie, ON
04.2025

Certificate - Pre Health Pathway To Advanced Degrees And Diploma

Georgian College
Barrie, ON
04.2021

High School Diploma -

Robert F. Hall Catholic Secondary School
Caledon East, ON
06.2020

Skills

  • Advanced Medical Terminology Knowledge
  • Communication
  • Physical Strength
  • Ability to stay calm and focused during highly stressful situations
  • Compassionate
  • Team Leadership
  • Safety and Cleanliness Standards
  • Attention to Detail
  • Inventory and Stocking
  • Adaptable and Flexible
  • Reliable and Responsible
  • Honest and Dependable

Certification

  • CPR/AED-BLS
  • WHMIS
  • AODA
  • IPAC Chain of Transmission and Risk Assessment
  • IPAC Environmental Cleaning and Health Care
  • IPAC Additional Precautions
  • Autism Awareness for First Responders
  • Online training initiative to address human trafficking for Healthcare Professionals

Additional Information

South Lake Regional Health Centre - Clinical Experience (patient assessments in ER, Cardiology, Birthing and ICU. Trained on MediTech software)


Volunteered at Ontario Association of Paramedic Chiefs - Assisted in presenting awards to Paramedics


Timeline

Beauty Advisor

Sephora
04.2022 - Current

Sales Associate

Urban Planet
04.2022 - 09.2022

Bakery Clerk

Mercato Fine Foods Bakery And Deli
01.2022 - 04.2022

Crew Member

McDonald's
06.2019 - 07.2020

Diploma - Primary Care Paramedic

Georgian College

Certificate - Pre Health Pathway To Advanced Degrees And Diploma

Georgian College

High School Diploma -

Robert F. Hall Catholic Secondary School

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Isabella Orsi