To contribute my strong communication, teamwork, and caregiving skills as a dedicated volunteer at The Hospital of Sick Children, while gaining valuable experience in a healthcare environment.
Overview
6
6
years of professional experience
Work History
Tutor
Self-Employed Tutor
Kleinburg, Canada
01.2019 - Current
Conducted individual tutoring sessions with students to help them improve their academic performance.
Assisted students in developing effective study habits and strategies for success in school.
Helped students review and understand previous lessons to make connection with new lesson.
Medical Receptionist
Medical Walk-In and Cosmetic Clinic
Woodbridge, Canada
10.2022 - 08.2023
Greeted and checked in patients, updating patient information in computer system.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Processed referrals for specialist care when requested by physicians or patients.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Volunteer
AVA Cats
Woodbridge, Ontario
10.2022 - 08.2023
Provided care for cats by feeding, cleaning cages and litter, and providing companionship.
Educated visitors about responsible pet ownership.
Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
Smoothie Barista
Revitasize
Woodbridge, Canada
03.2022 - 09.2022
Greeted customers in a friendly manner and answered their questions about menu items.
Operated a cash register to process customer orders accurately.
Ensured that all equipment was properly cleaned, maintained and stored after each shift.
Secretary
Maple Ready Mix and Aggregates
Maple, Canada
06.2020 - 02.2021
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
OSSD -
Emily Carr Secondary School
Woodbridge, ON
06.2023
Bachelor of Science - Life Sciences - Currently Enrolled
University of Toronto
Toronto, ON
Skills
Eager to support healthcare teams and contribute to patient-centered care
Organized and efficient in handling multiple tasks in a busy environment
Skilled in engaging with diverse groups, with a focus on delivering empathetic, patient-focused care and support
Communicating effectively and professionally with patients, both in person and on the phone, to provide information, schedule appointments, or address concerns
Handling difficult patient interactions or resolving scheduling conflicts in a calm and professional manner
References
Dr. Khan, Supervisor, Medical Walk-In, (905) 417-7771