I am a highly-motivated person with a desire to take on new challenges. Experienced barista with plenty of customer service experience and a passion for coffee/pastries.
Overview
5
5
years of professional experience
Work History
Barista/Bakery Assistant
Terzo Bakery
Chula Vista, CA
02.2024 - 07.2025
Prepared espresso drinks, matcha, smoothies, etc.
Provided friendly customer service while still managing high-volume hours.
Maintained cleanliness and organization of work station equipment and customer seating areas throughout shifts.
Assisted customers with menu selections and cake orders, providing knowledgeable recommendations to enhance satisfaction.
Operated sales system accurately, processing transactions swiftly while managing cash handling responsibilities.
Was in charge of baking pastries a couple times a week; including croissants, danishes, turnovers, cookies, etc.
Monitored inventory levels and assisted in restocking supplies to maintain optimal product availability.
Trained new employees on POS systems and espresso drink recipes.
Assistant Manager
Party City
Lake Worth, Texas
06.2020 - 10.2023
Supervised daily operations to ensure efficient service and customer satisfaction.
Trained and mentored staff on product knowledge and sales techniques.
Implemented inventory management practices to reduce stock discrepancies.
Developed promotional balloon displays to enhance merchandise visibility and drive sales.
Worked with clients to create customized balloon arrangements and themes.
Managed inventory control processes to ensure accurate stock levels.
Assisted in managing daily store operations and staff scheduling.