Isabella Mathiesen
Santa Rosa
Summary
Dynamic leader and certified lifeguard with extensive experience at Finely Aquatic Center, excelling in staff supervision and customer service. Proven track record in enhancing swimmer safety, fostering team camaraderie, and improving student confidence in water. Skilled in conflict resolution and goal setting, ensuring a safe and positive environment for all patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swim Lesson Instructor
Finely Aquatic Center
05.2024 - 08.2024
- Increased student confidence in the water through positive reinforcement and gradual progression of skills.
- Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
Head Lifeguard
Finely Aquatic Center
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Encouraged teamwork, camaraderie among lifeguard staff organizing team-building events activities outside of work hours.
Water Polo Coach
Finely Aquatic Center
08.2023 - 08.2024
- Maintained accurate records of athlete progress throughout the season, offering insight into areas needing improvement or adjustment in strategy.
- Established strong relationships with parents, addressing concerns promptly and maintaining open lines of communication throughout the season.
- Ensured a safe and positive environment for athletes by enforcing team rules, guidelines, and policies consistently.
Lifeguard
Finely Aquatic Center
05.2022 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Bachelor of Science - Chemical Engineering
Purdue University
West Lafayette, IN05-2028
Skills
- Customer service
- Child supervision
- Lifeguard certification
- Goal setting and monitoring
- Staff supervision
- Leadership qualities
- Conflict resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8-12 staff members.
- Achieved crisis management through effectively helping with emergencies
- Attained collaboration skills by creating agendas and efficiently leading meetings with accuracy and efficiency.
Certification
- Lifeguarding Certification - American Red Cross.
- CPR/AED Certification
Languages
Spanish
Limited Working
Timeline
Swim Lesson Instructor
Finely Aquatic Center
05.2024 - 08.2024
Head Lifeguard
Finely Aquatic Center
05.2024 - 08.2024
Water Polo Coach
Finely Aquatic Center
08.2023 - 08.2024
Lifeguard
Finely Aquatic Center
05.2022 - 08.2024
Bachelor of Science - Chemical Engineering
Purdue University
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