Summary
Overview
Work History
Education
Skills
Awards
Certification
Affiliations
Timeline
Generic

Isabella Mascarenas

Highland

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Youth Development Professional

Boys & Girls Club of Greater Redlands-Riverside
San Bernardino
12.2024 - Current
  • Modeled positive behavior and mentored students to foster personal growth and development.
  • Motivated and encouraged student participation in after-school programs to enhance engagement and skill-building.
  • Developed positive relationships with members to foster a supportive environment.
  • Coordinated recreational activities promoting teamwork and social skills.
  • Provide academic support, including homework assistance.
  • Ensure student safety through active supervision and maintaining a clean environment.
  • Created an engaging and fun atmosphere for students to promote enjoyment and active involvement.

Floor Coordinator

Carolyn's Cafe
Redlands
05.2023 - 08.2025
  • Coordinated daily floor operations, improving overall customer service experience.
  • Assigned suitable seating for guests and parties.
  • Managed high volume of phone-in orders, ensuring timely service delivery.
  • Served customers as cashier during busy shifts.
  • Maintained cleanliness and organization of environment to support customer satisfaction.

Wait Staff

HumanGood
Redlands
11.2021 - 01.2023
  • Delivered exceptional customer service, enhancing resident and guest satisfaction.
  • Facilitated food and beverage service during dining hours, ensuring timely delivery and quality experience.
  • Communicated resident preferences to enhance dining experiences.
  • Collaborated with team members during busy shifts, contributing to efficient and cohesive service.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Maintained cleanliness and organization of dining areas and utensils.

Education

Post-Degree Certificate - Speech-Language Pathology

California State University San Bernardino
San Bernardino
05-2027

Bachelor of Arts - English- Linguistics Concentration

California State University San Bernardino
San Bernardino, CA
12.2024

High School Diploma -

Citrus Valley High School
Redlands, CA
06.2020

Skills

  • Effective communication skills
  • Academic support
  • Customer service expertise
  • Youth mentoring
  • Organizational abilities
  • Research and analysis
  • Technology proficiency
  • Adaptability
  • Program development
  • Attention to detail

Awards

  • Dean's List, CSUSB
  • Fall 2023
  • Spring 2023
  • Fall 2024
  • Spring 2024
  • (3.5 GPA and above)
  • Dean's Letter, CSUSB
  • (4.0 GPA)

Certification

CPR 

Affiliations

Volunteer, Redlands Adult Literacy Program at A.K. Smiley Library

Timeline

Youth Development Professional

Boys & Girls Club of Greater Redlands-Riverside
12.2024 - Current

Floor Coordinator

Carolyn's Cafe
05.2023 - 08.2025

Wait Staff

HumanGood
11.2021 - 01.2023

Post-Degree Certificate - Speech-Language Pathology

California State University San Bernardino

Bachelor of Arts - English- Linguistics Concentration

California State University San Bernardino

High School Diploma -

Citrus Valley High School
Isabella Mascarenas